"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Typed in the part number gave them my credit card. Part showed up as advertised and on time."
"Had a small tear in bag when delivered but I called and it was replaced very promtly https://svcs.ebay.com/delstats/clk/rtm?url=https%3A%2F%2Fwww.ebay.com%2Frpp%2Fhome-garden&p=100002&mc=Z3VpZD02YmEzZTkyODE0YTBhMmFlYzczYTU3ZTJmZmY1MGNkN3x1bD1lbi1VU3xidz1MQVJHRXx0ZHQ9aWlkOjI1MDI5MTc2NDY4MTQ4NjEyMTMsY2xraWQ6MjUwMjkxNzY0NjgxNDg2MTIxMnxwbG10PShjaWQ6NTQ4NSBnYmg6IGlpZDoyNTAyOTE3NjQ2ODE0ODYxMjEzIG1pZDo3MDgzIHBpZDoxMDAwMDIgc2lkOi0xIHRpZDo0ZjdlNzIzMi0wZjEwLTQ1YmMtYjc2MC05ZWM5NGQzOGYzN2QgdHR5cGU6VEVNUExBVEUpfHVjPTF8bT03MDgzfGJzPTB8MTI9MA%3D%3D&_trkparms=pageci%3A6d11e334-289f-11e8-8f5d-74dbd180804a%7Cparentrq%3A2bc265151620a861ccb86a90fff8eaab%7Ciid%3A0"
"In all honesty, I did not receive the part I ordered but the service was awesome. After placing my order on Friday evening, I discovered that I really didn't need that part after all. I sent them an e-mail to cancel my order on Sunday evening. They responded quickly and canceled. They were so friendly and understanding about it, how could I give them anything less than 5 stars?!
Next time I need a part, I will check with Replacement Commercial Parts Warehouse first!
"
"Items were in good condition and they arrived fast!"
"parts arrived quickly and were easily installed"
"Great price. Fast shipping. "
"Toro parts are competitively priced and ship free. I also handle a wide range of Manufacturers parts and have a diligent staff."
"We ordered a replacement part for our lawn mower. Unfortunately the company doesn't ship to PO Boxes. So our order was cancelled and we resubmitted the order to come to our home address. We were then told our order was on backorder. Then we were asked if we wanted to wait for the back order item otherwise they would cancel the order. We sent back two or three responses to the company saying yes we want the item and we are okay to wait for the item. Then we receive an email saying that they cancelled the order because they haven't heard from us.
We don't understand why they had to keep asking if we still want our order. We never sent any messages stating that we will obtain our order elsewhere.
Disappointing and a 2 month delay in a non-critical mower part."
"Great service. Order filled quickly. Thanks!"
"Seller had the best price and item arrived promptly."
"Everything you would expect out of a professional business."
"Took over a week to have parts shipped after I called and asked where my order was when you order parts you think they are in stock but they may not be but they don’t tell you that at time of ordering so you wait do not recommend buying from them if you need parts in a hurry "
"Response time is excellent and at a fair price.
"
"transaction parfaite Merci"
"These folks are absolutely the best online retailer I have dealt with in years. Service and response is top notch. Answered every question before purchase was made. Will always buy from them when they have the item I need.
Kevin Warren"
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Bruce,
I apologize that you had issues with this transaction. I see you had two orders, one from 1/22 and the second from 3/5.
I first wanted to ask -- who told you that we do not ship to PO Boxes? This is untrue, as we ship to PO Boxes every day. We cannot ship large equipment to PO Boxes as this exceeds the limits set by the USPS, but for parts it does not make a difference.
For both orders, the hub cap that you ordered was on backorder. We are required to contact customers with the backorder information and to see if they want to continue with the order or have it canceled. For both orders, we had not received a response so your order is automatically flagged to be canceled if we haven't received a response within 10 days. I am sorry for the inconvenience but this is to keep items from getting ordered for customers who didn't wind up wanting/needing an item.
If you'd like to order this item again, please replace the order using your PO Box as the delivery address and we would be more than happy to ship it there. Please also put in the comments that you are aware the item is on backorder and the order will not get held up again.
Sincerely,
Nate
RCPW Customer Service
”