"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Very good
Order was accurate and fast"
"Item arrived sooner than expected. The price was one of the lowest I could find anywhere. No problems easy transaction.
"
"Fast and easy! Easy to find the parts needed."
"I needed to repair two flat inflatable tires on an expensive salt spreader and while the tires and wheels could have been repaired this was a case where it was actually "cheaper" because of time and labor hassle simply buy new parts if reasonably priced parts could be found. RCPW had the parts at the right price and shipping cost was reasonable.
Parts were ordered on-line and while it took a couple days for them to be retrieved from their warehouse they were delivered promptly via FedEx Ground in about a week - noteworthy because it was the middle of the Christmas rush. I would use the company again and added them to a list of goto vendors. Some notes. Their search system is very much tied to specific part numbers; using other, descriptive search terms might miss the part. In some instances, the part may not be OEM but it is easy to see that fact. Not have parts have pictures. Also, sign up for an account, it facilitates being able to track your shipped order."
"Quick turn-around time. Product received was as described and as ordered."
"Brand new manufacturer part in box, great communication and fast shipping. Doesn’t get much better than that. "
"USPS lost package and rcpw resent out new order for me same day, very helpful "
"Fast delivery and product worked as described. Thanks!"
"I received an email stating that I would receive my part by 8:00 pm on 12-23-17. Still haven't received the part on 12-27-17."
"Shipped quickly great price"
"Fast, easy, good quality, happy, thanks guys. Oh, I loved the status updates phrased in such terms that made me feel like I was a friend, neighbor and still cool! Thanks for that."
"Super fast shipping and helpful staff "
"Fast Shipping, good product, "
"Good, received correct part."
"I ordered a DC salter motor, and your web site said you had it in stock, but that wasn't the case. When I called and spoke to an employee, I was told the motor had to be ordered in, but was not given a timeline as to when it would arrive. After all was said and done, the motor took almost 10 business days to ship from USA to Canada. I have ordered from other US suppliers before, and orders took maybe 2-3 days max (depending on location ). "
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Mr. Carper,
I am very sorry for the inconvenience and for the delay. Your order was shipped on 18 December 2017. It appears that due to the busyness of the holidays, your package was delayed in being delivered to you and was not delivered until 31 December 2017. Unfortunately, the estimate for delivery that you received saying that it would be delivered on 12-23-17 was from the USPS and not from us. Please contact me directly and I would be happy to help you resolve this issue.
Sincerely,
Nate H.
RCPW Customer Service
”