"We booked a hotel room with reservation desk on October 14 in western New York we specifically asked for a hotel with a pool that we could use they found us one and assured us the hotel had a pool so we booked it the booking was nonrefundable after booking it we went to the hotel site only to find out the pool was seasonal and it was closed we immediately called reservation desk to complain they said they would file a complaint and let us know the results in 5 to 6 days as to whether they would refund our money we received an answer from them saying that they would not don’t trust what you are told when booking through reservation desk I would never use this company again please beware !!"

"Everything was good and fast"

"Billed credit card after reservation was canceled on same day it was made"

"I will bestaying at Circus Circus and booking was so easy it was a littl scary lol. I just needed to stay close to my daughter"

"easy to book, and easy to navigate, thanks."

"Fue una experiencia muy buena, rápida y muy manejable."

"Was able to make reservations in just a few minutes and received confirmation in less than 5"

"Good service and excellent Web sight to work with.
Thanks"

"Gave me the best deal for the hotel room I was looking for!"

"Moldy hotel room and not refunded. "

"Do not use this site they are scammers they pretend to not know who you are and once you file a claim they refuse to work with you because you file a claim they are the biggest scammers they should be out of business. "

"I made several hotel reservations at the incredibly low cost $99/day vs $260/day on expedia.com for example. When I called the hotels, I was told such reservations did not exist. I contacted Reservationdesk.com. They pretend they made the reservations for me. This is a fraudulent website. Stay away from it. The people there are helpless once your credit card is charged. "

"This company is stealing money. They have a terrible cancellation policy: it’s impossible to cancel and get a refund, even after 15 minutes. Their website doesn’t let you confirm before finalizng the transaction. Stay away."

"Booked a room through this service for a group event that I needed to attend. The reservation was accepted, confirmed, and my credit card was charged including the reservation fee charged by Reservation Desk. Six days after a confirmed reservation, I received an email stating my reservation had been cancelled. After being on hold for 28 minutes, I was told that the hotel had cancelled the reservation because there was no rooms available. They assured me that a refund had already been processed for the hotel charges, however, the booking fee would NOT be refunded. So this company, booked a room that was not available and refused to refund their service charge for a reservation that could not be fulfilled! Absolute thieves!!"

"Like many others while looking a the hotel site I clicked on a link that was reservation.com. Having already accepted the holel rate I quickly checked out. Once I looked at the receipt to review I saw it was from reservation desk.com. The price was 100 a night more. I imocalled them and got the same runaround as the other people. I can’t do anything the supervisor will call you back. So o get a call back from a Croatian phone +385 (37) 403 00 and the supervisor says support won’t be able to help you. They charged me for a night plus fees plus tax. This all happened in one hour. So buyer beware If I can at least sway one customer away from these thieves I will feel better.

Run away from them as fast as you can."