"Restaurant.com sells fake gift certificates. I bought one, tried to use it, and the restaurant said I'd been scammed. They don't give you gift cards, they give you "certificates" you can print out on their site that nobody takes. I emailed and called about this and got no reply, and had to file a chargeback.
I don't know why they think they can sell gift cards to other people's businesses, but they should stop. I regret believing their offer."
"I put code in to get activated for $50 and got to the captain and checked it. Hit submit and failure to check captha. I done that 3 times and then said contact customer service. 1-800-979- 8985. M-F 8- 5. Put on hold 30 minutes. It is ridiculous just to get a login for $50 credit. They ****"
"Whatever you do don't purchase from this place, it is next to impossible to find a decent restaurant to redeem the money and if you do find one there are so many restrictions it is not funny. I still have credits in my account from 6 years ago that I still have not been able to spend. The App is just about as crappy as the choice's of restaurants. Run away from this site fast and hard don't look back because it keeps getting worse."
"Got a certificate for Indian Spice House in Buffalo. They do not accept restaurants.com certificates from their app. Dishonest restaurant and service "
"Spent almost $200 on SPECIALS movie and restaurant certificates and the website says all but 2 were used!!! Not by us!!! The movie tickets were used but not the restaurant gift cards. Had one for $100 and it isn’t even showing up, even though I have the printed copy with order #. Also, the four $25 restaurant codes on my printed copy don’t even match the 2 gift cards they say I have remaining. They are over a year old because we forgot about them, but clearly written DO NOT EXPIRE!!! DO THEIR EMPLOYEES USE THEM WHEN THEY SEE THEY HAVEN’T BEEN USED???? SCAM company!!!"
"I signed up as a restaurant owner when we first opened.
I have tried contacting them to get my restaurant removed from their 'service' and all I get is an answerphone and no returned calls. There is no way of removing my restaurant from the service.
I am now declining coupons and referring the guest back to restaurant.com to get transferred to another restaurant.
It shouldn't be allowed to be in business. Its so unethical and should be closed down.
Tina Jesson
Tina's Traditional Tearoom "
"I am Dhiren Bhargav and I am a business development manager with restaurant.com.
I would like to confess that restaurant.com is a scam. I live in India Mumbai and I do Business out of Vasai to make People dial from Mumbai and I hate it. No Restaurant out there wants to talk to any of us, they simply hang up and don't let us proceed the business. Restaurant.com is a real big **** and it Stinks. **** you all
"
"Sus Hi Eatstation is not participating in these deals. Please do not buy! Restaurant.com has been scamming businesses by adding them without consent.
-Management "
"Ruth’s place did not authorize these coupons please don’t buy ...We will not honor them .
Thanks ,
Management "
"The idea is great -- a gift card that can be redeemed at a number of restaurant -- and at a discount! Wrong. Like so many have commented on here, this is a major rip off. The restrictions on use, and the amount you have to spend to be able to use the certificate, makes this worthless. I am sorry I didn't look up these reviews sooner!! DO NOT BUY!!!"
"I bought 2 certificates for a restaurant in Hudson MA. That restaurant stopped accepting certificates (unclear why). I did not want to use any other restaurant on there site (poor reviews). Restaurant. com would not refund the money I gave them."
" This is a horrible place if your friends buy you a $25 gift certificate nice restaurant you have to spend $50-$100 to be allowed to use it this is a terrible waste of other peoples money do not buy your friends gift cards on the site or redeem them on the site!!!"
"I won't repeat the tales of non-honoring others have described. My issue concerns their refusal to respond (done twice) to a request to consolidate "Gift Cards", that resulted from credits for closed place or "refusals", into a larger value "certificate" that can be used for other places requiring greater value "gift cards".. I received a confirmation of my email (the second request) but no action whatsoever to do anything. Its been months now. SOR STAY FAR AWAY FROM THESE PEOPLE!!!!"
"This restaurant.com website is a complete scam!"
"Restaurant DOES honor certificates!"