ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-24

"The first unit we received was damaged in shipment - they immediately sent a replacement. The second unit should have been covered under the manufacturer's warranty, but when the service technician could not repair it, RestaurantTory replaced it immediately, at no cost to us. This was service above and beyond that which we could have expected and we greatly appreciate all of their assistance. The new unit is functioning perfectly and we are very satisfied with the entire experience. We will most definitely purchase from them again."


Verified
5/5

2013-10-21

"Quick to answer and solve problems. Very personable and helpful. Excellent service"


Verified
5/5

2013-10-17

"Smooth transaction, great customer service, and prompt response. Will buy from them again in the future!"


Verified
5/5

2013-10-10

"Best price I've seen. The sales guys are helpful too. I had a question, the sales guy I spoke with was very knowledgeable and easy to work with."


Verified
5/5

2013-09-30

"Awesome company and very knowledgeable! They are very pleasant to order from and have joy in helping you find exactly what you need! Also, they seem to have the best prices out there. I would go out of my way to order from them!"


Verified
5/5

2013-09-28

"Prompt delivery of the item we ordered"


Verified
5/5

2013-09-27

"Lowest price anywhere, including the manufacturer's website. RestaurantTory.com's website easy enough to navigate.
The shipping took a few days longer than the original tracking estimate, but that's probably more of a FedEx issue than RestaurantTory's.
Received what I needed at the best price.
"


Verified
5/5

2013-09-27

"Quick to ship and at a great price!"


Verified
5/5

2013-09-27

"Good product, good price, and delivery was actually a day early. Love it."


Verified
5/5

2013-09-27

"very quick service, supplies correct!"


Verified
5/5

2013-09-27

"Customer service is the greatest at this site!!! Very friendly and helpful!!! Quick response to questions and problems! Very courteous and will go beyond to satisfy your needs. For example, I needed the 20amps Blendtec blender that they did not carry and I called other companies and they said that it was out of production. Later, RestaurantTory sales told me that they talked to the manufacturer and that they are willing to custom make it for us! Wow! Beyond the call of duty! Totally satisfied!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-09-27

"Excellent and fast shipping"


Verified
5/5

2013-09-27

"The service was great !pricing great also!!!"


Verified
5/5

2013-09-26

"Very helpful in helping a 'green horn"! Our product just arrived and have not had a chance to use it yet however, we did much recerch and believe we chose the right one! "


Verified
5/5

2013-09-26

"Fast and furious delivery and items in perfect shape at best price possible. ME LIKE!"