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1/5

2023-12-19

horrible customer service after ordering from them

"I placed an order with this company on 12/14/23 for some (2) body sheet metal parts that they showed to be in stock on their website, 12/15/23 I received an email from Jon Lawson telling me that the right side panel was out of stock and on back order with no ETA... I replied and requested that this item be canceled from my order... 3 days later the item was still on my order, and my order had been placed on hold... today (12/19/23) I once again sent an email to customer service requesting that the right side be canceled from my order... I received a reply from a Mike Lawson saying that he had canceled the order (the entire order including the side that was in stock and that I wanted), needless to say, I order directly from the manufacturer Goodmark, and gladly paid an extra $20 to do so... DO NOT ORDER ANYTHING FROM "Classic Body Parts or Restoration Performance" (same company) unless you like receiving terrible customer service from a couple of incompetent individuals with the last name of Lawson!!! "

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Verified
1/5

2014-10-09

"I bought a kit through this company that was listed for a 400 pontiac engine and had it shipped to my home. I soon found out that it was for a 400 small block chevorlet engine. So I called them and expalined that it was listed wrong. No... it was in very small print. So they rold me that I was wrong and would have to pay a restocking fee close to $500 and the shipping costs.Yet they can cut it in half if I order the right kit from them.How's that possible if it is a required thing for Edelbrock parts? I was furious!!! I have now realized that they have completely edited the listing thay it was under. Yet I'm still wrong. So I would never ever buy anything from this company because they scam you out of your money and cause unneeded stress.VERY UNHONEST PEOPLE!!!!"

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