"Items all in perfect order "
"I ordered gummy omega, got wrong ones sent. Rang , only got message machine... Received call to fix problem... Received package yesterday, only to find wrong ones sent again.I won't be a returning customer...please just send me product or refund with express post bag so you can have both other products back.really not happy."
"The order arrived quickly,but unfortunately one item was incorrect. I informed them and was sent the correct item asap. Pleased with the speed of receiving first and subsequent parcel. Well done. Thankyou."
"Ordering was simple, received tablets fast. "
"Wide variety of good products. Easy and seamless online experience. Fast delivery. Thank you Return2health!"
"The purchase was painless and on time. All good from my point of view."
"The products were excellent and the service was super fast - thank you!"
"Easy to use and has contact number in case need to. Quick delivery. Possible to show Best before date? "
"Products as advertised, extremely fast delivery."
"Thankyou your service was excellent delivery prompt within a couple of days"
"Excellent service. Would deal with this company again no problem."
"Buying the product in Australia is fine (as it meets the minimum spend for the shipping to be free & I understand why) however in NZ you get ripped off for the courier fee.
The product I buy is $98.99 in NZ and if you buy $100 worth of product, the courier is free... I spoke to somewhere there at one point who said that I shouldn't have been charged the courier fee, however every time they charge $8 + for the item to be sent..... I think this is pretty average, particularly considering how close the item is to the mark and how often I shop with them.
"
“Thank you for bringing this to our attention. We have updated our freight free threshold to resolve this for future NZ customer orders which are just shy of the $100 threshold. Our apologies for any inconvenience this may have caused.”
"It was very good and efficient."
"Excellent Customer Service!!! Will buy from again. "
"Very happy with the prompt service, and the Seeking Health supplements are amazing. After reading Dr Ben Lynch's book 'Dirty Genes' , which explained symptoms I have been unable to find help with for many years, the issues were addressed and then sure enough the supplements have worked - amazing - these are things my doctors and naturopaths have never been able to explain or help me with."
A rep from Return2health.net, return2health, has responded:
“Hello 28suz65,
As per your discussion with our customer services team on the phone today we are sending you 2 more products to make up for the double mistake, there is no need to return the others. Our sincere apologies for the inconvenience caused.
Kind Regards, Return2health”