"My first helmet was damaged out of the box. It was like someone took it rode with it, dropped it then put it back in the box. Revzilla overnighted me a new one and the second one was as expected…new in the box! Thanks Revzilla, it’s this kind of customer service when things go wrong that will keep me coming back."
"I paid $30 for next day shipping to get a part before I left for a multi week trip, Revzilla shipped it normal ground and the part will not make it before I leave for my trip in 5 days. When I contacted customer service, they offered to refund my shipping charge, but could not get me the part before I left for my trip. "
"After spending thousands with these guys, I ordered a $19.99 product 3 weeks LATE, had to buy from another vendor which I received in 2 days, now they want me to pay $7.99 for return shipping. Other sites have better customer service, USE THEM !!!!! Run from Revzilla. "
"Customer service is top notch ."
"Both orders I placed were NEVER delivered. Noooope!"
"Fast shipping and priced well"
"I've been a customer at Revzilla for a number of years now (8+), and have made many, many purchases. I've yet to have a bad experience with description, quality, or delivery. A well managed company!"
"I have spent well over $1500 at RevZilla but the last transaction will be my last. They send me the wrong item (it happens) and I emailed them and received a prompt reply. I supplied the requested photos and then heard nothing for over 6 days. Also, I sent over 5 follow-up requests.
After 6 days, they finally responded and promised a refund. I even received an email confirming the amount but still no refund after 2 full weeks.
Do not purchase anything from them unless you use a credit card so that you can file a claim and get your money back. "
"Great quality jacket, fast shipping very good price"
"Easy ordering and a great sale price on a front tire. It shipped fast in only 1 day."
"Waited over 79 days for Harley Davidson to get my back rest to me and had to finally cancel order - after ordering and received within 8 days you guys are the best !!! "
"I have ordered everything from tires to clothing from RevZilla. I only had to exchange one item. Service has always been great. Calling in for assistance always works out best if I am unsure of a purchase or if the item will fit my motorcycle."
"I bought two items separately, they arrived on time and the return of one resolved quickly"
"Great helmet. True to size. Quick delivery."
"Ordered a helmet. Didn’t fit. Returned with absolutely no issues. New one came next day! "