ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.13/5
Customer service:
4.22/5
Return/Replacement policy:
4.19/5

Verified
5/5

2022-03-03

Always a pleasure shopping RevZilla!

"It was a very good experience! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-03

Süper

"$uper service.. professionnel "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-03

Exceptional Customer Service!

"I found Revzilla to be an exceptional Firm in this era of Corporate Bureaucracy where the goal seems to be Customer Avoidance rather than Customer Service. They are quite the opposite! I called and amazingly got a "real" person answer! The Customer Service person was more than helpful and I actually had an enjoyable conversation with him exceeding the mere helmet that I was returning. Long story short, I had to return (2) before getting the right one and the process was seamless. They are a great company with knowledgeable employees, personalble employees and very good products. Their website is equally above other corporate entities where it is easy and intuitive to navigate. Their provided reviews attached to the pages for various products are helpful as well and again delivered by individuals that do not put one to sleep in the process! There will be no hesitation on my part to visit Revzilla online or in person the next time I find myself or bike in need of gear, a gadget or a mechanical item. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-02

Top Notch!

"My experience with RevZilla has exceeded any expectations I could have had. Their product videos are so informative, and their customer service cannot be matched! Even during the pandemic they were efficient and helpful! Know that, "they have your back" when you make a purchase. Thanks RevZilla!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-02

Always excellent

"In stock and Super fast delivery!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-01

Revzilla comes through again.

"Excellent selection of products... Bought what I needed, cheaper than what I could find elsewhere plus free fast shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2022-03-02

I never received a jersey I purchased

"I never received my order. I wrote back to revzilla, emailed revzilla, and never received a credit. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-02

Knox Urbane Pro Gloves

"Outstanding customer service as usual. Ordered a pair of medium pair of Knox Urbane Pro gloves via the sizing chart and they were too small/tight. Easy return/exchange. Just use the provided return address label...so much easier and effortless. ALWAYS buy a RevZilla staff premium t-shirt in schmedium blue (not purple). Wear them under all my riding gear. Rubber down!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-01

Great service

"Quality parts great service"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-03-01

Helmet

"My helmet arrived as stated, and fit perfect! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-03-01

Michelin Tires

"Fast delivery. Very satisfied. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-01

Great helmet

"I've had good luck with other Least products so I decided to try their helmet and goggle combo. It's a terrific helmet for the price and fits great."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-01

Great job

"Delivered quickly and as described. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-28

Outstanding service!

"Great research tools online, reasonably priced, fast shipping. Product was everything described and more. Will shop at the Z again!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-28

Products, Shipping and Service Are Excellent

"The size guides are spot on for almost all the gear. I know my hands are odd ... large palms with short fingers ... so, gloves are hit and miss for me. That said their exchange/return policy is excellent so I end up with the right sized gear. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges