"Bought a Meraki MX with shipping expected by 01/19/2021. Now they said shipping by the week of 01/25/2021. Had to re-schedule all my installations plans and maybe I have to do it again. I don't think they can assure shipping in time. Good customer service but bad experience overall."
"They were prompt and professional!"
"Exceptional Customer Service"
“Thank you so much for taking the time to leave this review!”
"They are always available and tentative to our immediate needs and they're fantastic!!!"
“Thanks for the kind words! We are always here to help!”
"So far, we have received great service, specifically from Nick Kramer and Frank Lacombe."
“Thanks for the review! We will be sure to pass the praise along to the guys!”
"Super fast, helpful and got the job done. Thank you!"
“Glad to hear we could save the day!”
"We purchased our Meraki through Rhino Networks as they're an authorized seller.
We were up for renewal on the 3 year Meraki Cloud license so I went to them.
I received my quote in about an hour and the purchase path was simple.
Before I purchased it, I did verify the pricing was fair and it was.
They also followed up to be sure I claimed the license in our Meraki dashboard."
“Thanks for taking the time to share your Rhino experience! ”
"Doesn't matter the number of calls or emails, when it comes to get your money back it goes into a black hole. Had to get my CC company involved "
"As a reseller of Cisco-Meraki equipment I am able to place orders through industry distribution partners I choose to work with Rhino Networks. Rhino provides outstanding support, professional sales, and assistance with "right sizing" for the needs of each end user. I have worked with Rhino Networks for several years with a client base that extends from Maine to Florida and each purchase from Rhino Networks has provided the proper solution in a timely manner for my client base."
“We really appreciate the feedback. We love taking care of our customers!”
"were good to deal with, got my licence fairly fast."
“Thank you so much for the review!”
"The agent I worked with was knowledgeable, friendly and prompt with answering all of my questions. Their pricing is 2nd to none. This is our companies new source for all things Meraki and we would highly recommend them to everyone."
“We love sharing our passion for all things Meraki with our customers! Thank you for the recommendation!”
"Nina is great and I appreciate her follow up after each order.
Craig"
“Thank you, Craig. We will be sure to pass your praise along to Nina!”
"Very helpful on the phone. Followed their advice and called Meraki. They then expedited the purchase of the license. All went smooth. They even followed-up to make sure I received the license right away!"
“We are so happy to hear that your experience went smoothly! Let us know if there is anything else we can help with!”
"Everything went as expected. Would definitely use again. "
“Thank you so much for the review! ”
"After I place my order, almost immediatly received call from customer service. They just wanted to confirmed my purchase.
"
“Part of our process is to confirm order details with our customers to avoid any potential errors. We are happy to hear you had a excellent experience!”
A rep from Rhino Networks, rhinonetworks, has responded:
“Thanks! We look forward to working with you again soon!”