"My daughter ordered triops eggs from ribbits galore. We followed the instructions to a T. Not one egg hatched. I tried emailing for assistance. Nothing. Very sad for my 7 year old who saved her own money for it.

Update-they replied! Yay! Finally! They offered to send new eggs. Added a star to customer service. "

"I ordered the Leopard frog from them in April 2012 and it took a year to get my frog. It was a gift from my mom to my oldest daughter back in 2012 for her 6 birthday and she is now seven and I just received my tadpole about 6 weeks ago. I would not recommend ordering from here. I have tried to contact these people for a year before my tadpole showed up and they never contacted me back except just before they shipped the tadpole."

"i ordered caterpillars on april 5 (friday). it was shipped on april 12 (friday), faster than they promised. product was received on april 15 (monday). they said that 3 of the 5 caterpillars will survive the trip. 4 are alive. caterpillars were shipped in a plastic cup in a small box. i have ordered caterpillars from other places before. very similar experience. i used them because i had a coupon. overall, i am very pleased.

update on 5/3/2013. all caterpillars died... did not make the cocoon stage. so sad. dropped a star on the review."