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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-05-22

"I arrived a few minutes after 10 a.m. and took a number. I was served within 5 minutes of my arrival. The employee was courteous and very helpful. I had to take a firearms test and pay fees for DOJ paperwork. I was out of there within 30 minutes with my firearms certificate. The experience was pleasant and efficient."


Verified
4/5

2015-05-22

"I have not had a chance to contact RifleGear yet and I probably won't due to time constraints...plus, I fixed the problem myself.

The Troy products I received had surface rust - this was on BOTH the front and rear sight. I needed the products for a competition so I could not send them back. I had to work to remove the rust. They are fine now (I think) but I would have preferred to not have to do this.

Price was great with the promo code and shipping time was satisfactory.
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
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Verified
2/5

2015-05-22

"Hard to differentiate between products that have different color, i.e. grey and black handguards look the same in pictures. (Especially true for the colorblind!) The mobile site is hard to navigate. This led to an accidental purchase of the incorrect color handguard. I must now wait for the store to restock the correct color before I may exchange in-person.

Recommend making changes to product title, description, and thumbnail so that customers are less likely to purchase the wrong color. For example, put the color first in title, and improve contrast between the black and grey handguard pictures for easier identification.

Otherwise, shipping was fast and prices were acceptable.
"


Verified
5/5

2015-05-21

"fast shipping quality .........................................................."


Verified
5/5

2015-05-21

"Staff were helpful and friendly !"


Verified
5/5

2015-05-21

"It was easy to find the product I wanted, easy and quick to order, great price and was well packed and was delivered very fast. I wil order more parts from them when needed, great people. Thank you"


Verified
5/5

2015-05-21

"easy and fast transaction."


Verified
5/5

2015-05-21

"Unique SKU (for Colt). Great price. Very fast shipping. Thank you!"


Verified
5/5

2015-05-21

"good product availability, fair pricing, fast shipping."


Verified
5/5

2015-05-21

"Excellent service on my order, very quick shipment"


Verified
5/5

2015-05-21

"Awesome service and extremely fast shipping! Would recommend to all!!"


Verified
5/5

2015-05-21

"Great service and fast shipping."


Verified
5/5

2015-05-21

"I have no complaints. i ordered a used product from them so they explained in the description that it might look worn and used but when it came in the mail it looked great. It exceeded my expectations and it was delivered to my house very fast. I will definitely buy from riflegear again."


Verified
5/5

2015-05-21

"Rifle Gear rocks. Kyle and Bobby have been fantastic to work with on my first AR build."


Verified
5/5

2015-05-21

"Great service,great price for hk mag vp9.I will order again"