"RILAKKUMA ONLINE SHOP ????

I am extremely not satisfy doing business with Rilakkuma.com.hk The customer services is horrible. I have to asked several people from China and Taiwan to translate the message to me , no one can quite understand the entire message. Therefore, I go to Google translate and i can't make any sense out of it . Finally , I found someone who is from Hong Kong to translate the response to me. The responses are disrespectful, insulating, abusive and harassing. The responses said "

(??????, ???1??????????????,????, ??????10???,??9??, http://www.san-x.co.jp/blog/goods/ )????????????????????????????, ???????????????, ????10???, ?????. ?????????
Everyone has to wait, you place the order 1 month ago doesn't mean Japan has to shipped it to you . Japan has publish the release date is Oct, and right now is only Sept. You never have ask us question , please do not believe that if you have a lot of money and act like a big boss. You order for a long time doesn't mean we have to ship it to you immediately. Japan only release the toy on Oct. I can send you hair for you now.

?????????, ??????, ????, ???????. ?????.??,?????ENGLISH, ????. ???????!??

If you cannot wait do not order it. If you order it you expected to wait. Everyone is ok with you except you cannot wait. Please read.
please do not type in English . You don't understand. You pretend you are western people . Idiot ."

What will you feel like if you got this kind of response from the seller?
I would not like to do business with people that disrespect me. I am very unhappy about the response from this company.

I understand that i need to wait till Oct, but the response I got from their company is abusive and harassing. I will not order anything from this store. "