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Riverfront Tactical

5 reviews
2.00 / 5


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1/5

2019-05-02

Bogus seller

"Seller took final payment but never sent out scope. Kept giving lame reasons as to why. Even told me his grandfather passed when he didn't reply for a few months like that excuses his lack of a response. Stay away this dude ****. "


1/5

2018-02-02

Layaway through gunbroker was a terrible experience

"I ordered an item through him on gunbroker using their layaway option and all was smooth at first, but then it started to take them literally multiple weeks to process a payment or respond to emails. I finally tried to pay off the item but their credit card processor had issues with my card and the owner sent me a nasty email about wasting his time, and he was very rude on the phone when finally completing the payment. He also miscalculated my remaining balance at one point and needed to correct it, so if you choose layaway through their shop, keep track of your payments.

Aside from that, the prices he has on gunbroker are way higher than what you'd pay elsewhere (which I was ok with since I was doing layaway), and he's thankfully blocked me from purchasing from his shop again since I almost did so by mistake today on a rifle scope that is $50 more than buying it on amazon, and that prompted me to leave a review.
"

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5/5

2018-02-01

Great Experience with Riverfront Tactical

"I first came across these guys on Gunbroker when I was shopping for a Spikes upper. I noticed thy had a layaway plan that was 10% down and 10% a month on items. I called them to ask learn more about it. I talked to a guy named Justin who explained everything to me. In a nutshell you can layaway expensive items and spread the payments out to fit your budget.....which let's face works out great because we have a expensive hobby at times lol. I use layaway and paid off the item in 7 months and it was shipped out fast and I love my new Spikes upper. Thanks to Justin and the guys at Riverfront Tactical."

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5/5

2017-12-02

Excellent Layaway Program

"Justin provided excellent customer service during my purchase. Will definitely do business with Riverfront Tactical again"

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1/5

2017-10-27

AVOID this place at ALL costs! Never shipped item after paid in full!

"This review is being posted after this debacle was resolved, HOWEVER, PLEASE, PLEASE read this review of the events that took place while I dealt with a very incompetent person at Riverfront Tactical named Justin! So here it is: “I purchased an item from Riverfront Tactical (a.k.a Justin) on 5/16/17 and chose to use the layaway option on the sellers auction listing on Gunbroker.com. My first payment was on 5/16/17 for $250.00. The remaining payments were to post every month on the 16th. When the second payment due on 6/16 did not post I waited several days to see if I would hear from Justin and he never contacted me regarding this payment or any potential problems he may be having processing this payment. Instead, I finally contacted Justin via a phone call on 6/21 to find out what was going on. I was told a story by Justin that he was only one person running the entire operation and that he had finally taken his first vacation in over 2 years and that he would get to my payment when he got to it and that I'm not his only customer and for me not to worry about it, the payment will post when he gets to it. After I made it clear to Justin that I didn't care about his personal pity party or his vacation that the payments needed to post on the date we discussed no questions asked he (Justin) then threatened to cancel the order as of that day and I would be out my initial first payment of $250.00 and how would I like that. I guess after his threat he decided that it would be in his best interest to process the next payment of which posted on 6/23, which will now be my new due date for my "auto" payments. The third payment actually posted on 7/23 for $250.00. There was no payment taken in August , however, a payment posted on 9/6 (once again showing his incompetence) for $250.00 leaving a balance of $699.99. Since this has been the absolute worst online transaction ever and Justin is completely incompetent and unprofessional I decided to pay the balance in full. I made a final payment on 9/30 (actually on 9/26 but due to his incompetence once again he charged the wrong card) to Riverfront Tactical (a.k.a Justin) for item 646604934. When I contacted him regarding the wrong card being charged, he at first was telling me to bad because the payment posted and there are no refunds and he charged the card he was given. After a very heated exchange I ended the phone call. Approx 2-3 minutes later Justin called back to see if we could resolve this issue. After proving him wrong and he admitted that he in fact did charge the wrong card that he would issue a credit and charge the correct card once the refund was issued. The refund was given in 2 days and the correct card was charged a final payment of $753.99 (this included shipping and insurance). Since that final payment on 9/30 I had made 4 requests for tracking formation and have received no response from Justin. So after there was no response to my last request for tracking information on 10/6 (which is now 5 business days since the final payment was made and processed) I decided to also file a claim on the Gunbroker.com website to see if I could get this incompetent guys attention. This was a very difficult transaction from the beginning and now looking back on the very unprofessional actions and attitude of Justin I felt that I may have been scammed out of $1699.99 (actually $1753.99) for the item. I honestly can't believe Gunbroker allows this kind of operation on their website as I have never had any other issues when buying from any seller on Gunbroker until Riverfront Tactical (a.k.a Justin). When I go to my Gunbroker.com account there is no history of the transaction. How convenient, now I can't leave feedback for Riverfront Tactical. At the time I was very concerned that Riverfront Tactical (a.k.a Justin) were frauds. After the final payment was made on 9/30 (actually 9/26 as stated earlier) Justin informed me that I would receive tracking info the minute the item shipped and that I should receive the item on either 10/9 or 10/10 at the latest (his words not mine) it went to 10/18 and not a word regarding my item and since there has been no response regarding the tracking info I cannot confirm that the item has even shipped. Then all of a sudden the day I receive an email from Gunbroker that they have reached out to Justin I get a call from the incompetent Justin himself! He started again with his usual BS that he needed me to confirm the refund and final payment posted. HOLY CRAP are you kidding!!! This guy sent me a receipt and email confirming both had been processed and I should expect delivery in 7-10 days. So at that point I requested a full refund and he said its not gonna happen and again more of his BS! Anyway, there are a lot more details regarding the events it took to get my refund and yes I did get a full refund thanks ONLY to Gunbroker! Please take my advice and AVOID Riverfront Tactical at all costs! Riverfront Tactical and Justin are a JOKE!!!"

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