"The person on the phone really was kind and helpful. "

"I used roam right on my cruise trip back in 2015. I ended up filing a claim. It was easy and over all good experience."

"Website is foreign and confusing."

"Helpful, easy, affordable"

"Primary rental car insurance is a good value.
I'm thankful that I have never had to file a claim, so I cannot comment about the claim process.
Purchasing and delivery of a policy is straightforward and fast."

"Good support on the phone was able to answer my questions "

"confusing Don't make me do surveys!"

"Simple to use and fast to initiate."

"My third policy. We actually filed a small medical claim in one of our past policy years and it was paid hassle-free. Love the annual travel policy so we don’t have to reinvent the wheel for every trip.

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"Great! Quick and easy.
Thanks!"

"I called to ask some questions and my call was answered after only one "choose 1 for..." The person I spoke to was knowledgeable and very helpful. I did not feel as if she were selling anything -- just explaining to me in terms I could understand. Great price, good coverage, and flexibility."

"So easy to sign up, get a quote, make my purchase and saved $$$ from other vendors. I highly recommend them."

"Web site very easy to use. "

"She worked out everything for us on our big Cruise. And was very professional and pleasant."

"The wait was short for the call to be answered. The agent was knowledgeable and answered all my questions"