"Ordered shoes; changed my mind and sent a couple of emails BEFORE shoes were shipped. Never answered any emails and shipped the product. NOT a repeat!"
"I was a little hesitant at first to order from Robert Wayne because I had never heard of them before. After reading reviews, I decided to go for it since they were the only place I could find that had what I was looking for in stock. I ordered Birkenstock Women's Boston Clogs in Taupe and within two days they had shipped. I received them about 2 days later than expected, but that is due to FedEx's influx of packages during the holiday season. My only complaint is the shoebox was packaged in a bag rather than another box which caused the shoebox to be a little torn, but that can be remedied. Overall, however, I have no real complaints about their process or quality of service. 10/10 would purchase from this company again!!"
"I don’t know why there’s so many negative reviews. I’ve ordered from Robert Wayne 2 times now and have had great experiences. The order I just place came in 2 days!!! Customer service emails back right away, good selection and prices, I will continue to shop here."
"The item has arrived and the pair are with 2 different style"
"They sent one shoe-then wouldn't expedite. Had to drive to ups to send. Disappointed. "
"I wasn't sure I wanted to order from this company after having read different reviews. I went ahead and tried it out because I found the shoes I wanted at a good price. Shipping was fast and the products I ordered were exactly what I wanted. I would definitley order from here again.
Thank you!"
"The online ordering process was a nightmare. Then when the boots arrived one boot looked like it had been tried on a 1000 times, creased up, it felt as though it was a whole size bigger. Horrible customer service on the chat and on the phone with customer service. This company has no interest in helping the customer. Do your self a favor and pick a different company to shop with."