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Verified
5/5

2008-09-23

"Photofilter.net seems to have the best prices on the net. Very prompt and courteous service. After placing the order I called to add a small item and ask questions about the filters I had ordered. The owner Mr. Kanta called me back within the hour and even swapped out a more expensive filter in lieu of the one I had ordered since it was out of stock.

The order reached me within 3 days in spite of the 1st class shipping (offered free with an order of $50 or more). So I believe their "processing time" was minimal.

In summary: the store has very good prices for filters, courteous and prompt customer service and very fast shipping. Highly recommended.
"

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Verified
5/5

2008-01-10

"Buying from Robin Kanta Photographic, was a great experience. The prices are the best I've seen on filters. If you have questions the preferred method is to call their 800 number presumably to avoid confusion, which is great. The shipping was very reasonble and most importantly, your stuff comes to you the way you expected it to. No "surprises."

I'll continue to do business with them.
"

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Verified
5/5

2007-11-05

"Great filters at a great price. I purchased a Hoya MC PRO1 filter from the company. The shipping was handled well, and the product arrived just as described.

My shopping experience was excellent.
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Verified
5/5

2007-10-17

"Great prices and selection, excellent customer service, I asked a question and it was immediately answered. Prompt shipping and great packing. Will shop again in the future."

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Verified
5/5

2007-06-28

"I have ordered from Robin Kanta on multiple occasions and will continue to order from them in the future. Their filter prices are the lowest I've found anywhere, and their shipping is prompt, reasonably priced, or even free for orders over $50 (I believe). All items are factory sealed and exactly as ordered. I highly recommend this excellent company and will continue to use them for all my camera filter needs."

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Verified
5/5

2007-06-09

"Great prices and fast shipping. very satisfied.

Will order from them in the future!
"

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Verified
5/5

2007-03-21

"This is a great store to do business with, can't beat the prices and fast shipping. I ordered online and received my order in about two days. I know where to go the next time I need filters."

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Verified
5/5

2006-08-11

"I purchased several filters and cases for my 35mm camera. They had the filters I needed, they answered all my technical questions, and the service was great."

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Verified
5/5

2006-04-24

"I ordered two camera filters online and received them three days later. The filters were in excellent condition. Shipping was free and their prices beat the prices from local retailers. I will definitely buy from them again!"

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Verified
5/5

2006-01-24

"I buy a lot over the internet and this is the best company that I came across so far. I placed the order on 01/19/05 late night and my product was shipped the very next day with free shipping (01/20/05,Friday) and I received the order accurately by Monday (01/23/05). It was shipped by USPS, yet got it in 2 days(including the weekend). I voluntarily called the company to confirm my orders shipment and they replied very courteously and did not try to sell me products that I didnt want,which is the technique used by many online companies. Overall,I am highly satisfied with this company and would highly recommend it to any one, without any doubt."

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Overall quality of the company
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
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Verified
5/5

2005-05-25

"I ordered two filters from this web recently.
Good price, less than half compared to my local camera stores.
Fast shipping, from CA to NC, took about two days.
Low shipping fee, only $3.5 for two filters.
I will order from this web again and recommend to anyone.
"

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Verified
5/5

2005-02-01

"After finding the web site, I decided to call directly in order to get instant feedback on some questions. Robin himself answered the phone and was very pleasant and informative regarding filters and related topics. I received my order promptly and it was well packaged. I'm very pleased with the transaction and would order from this site again."

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Verified
5/5

2004-12-16

"The web site is easily navigated - prices are excellent for camera filters and such - check out is simple enough. But what was most amazing for me was I was given extra lens hoods at no extra cost. I did have one problem with one of the filters I ordered it had a scratch. So I contacted Rob via email (Rob is the one who emailed the verification of my order) and explained the problem. He replied -- quickly -- and told me that not only was a new filter on the way but a self addressed envelope would be added for me to return the scratched filter! How many stores online offer to pay return shipping costs? None I knew of until now. Oh - and if ya hadn't guessed by now - the communication is excellent too."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
N/A