"Excellent products at very reasonable prices. Shipping was also fast and reasonable and arrived way ahead of scheduled delivery date. A definite A++ experience all around. "

"I choose RockAuto, because its parts price is the lost one and their service is very nice. They processed my case very fairly and nicely. Thank Rockauto. I will advice my friends to goto your store and buy auto parts."

"I am very satisfied with the service! I have been looking for a Oxygen sensor for my Corolla 2000, but could not find the right model. The Customer Service answered my question very fast (I have got even several e-mails from different people!). The item arrived one day later! Very impressive! Great store! Nice people! The prices are also unbeatable! Will definitely order again! Thank you!
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"Placed this order by phone on Sunday of Memorial Day weekend. I didn't really expect anyone to answer. As usual, the experience with Rock Auto was top rate. Sales rep was courteous and professional. They had my Acura part out the door at a typically low price and delivered promptly. The part was somewhat difficult to find elsewhere also. Part is installed and seems fine."

"I ordered 2 CV JOINTS from them on Wed. and received them Sat. (today)!!! I am very impressed!
I definately will order again!! Great site and the product was perfect!"

"This order actually arrived as promised, not three weeks later as my previous order had. only to have been lied to twice by phone representatives indicating transit status. thank god order fulfillment seems to be back to normal:)"

"I am very impressed by the ease of finding parts and ordering on RockAuto.com The prices are good, too.

Why I cannot recommend this vendor is because of very poor customer service. Specifically, on this order there was a windshield washer pump that I failed to receive, found out that it was misdelivered, learned from the Post Office that it may well have been misaddressed, and at the end of the day: I am short $$, it's been a month and I still have NO PUMP!

Sorry, RockAuto -- I was a first-time customer, sorry I ordered more from you in the interim, and will not be ordering any more in the future."

"Great on-line catalog, good selection of multiple manufacturers' products, some good bargains. Unfortunately, the on-line tracking of available parts is lacking. I ordered brake pads, said there were 8 available, only to discover the next day that they were out of stock (even then website said there was one left). To their credit Rock Auto let me know via e-mail & phone that the item was out of stock and I was assisted in re-ordering.
Fast, accurate delivery."

"I purchased a pair of KYB struts for my truck. I couldnt be more pleased with the experience at RockAuto. Shipping only took 2 days. "

"I have ordered from Rockauto twice. Their prices are better than any of the big or small auto parts stores around here, and lower than all the other online sites I've found. The selection of parts is impressive. Shipping has been quick, no problems with accuracy of descriptions either. I also SINCERELY appreciate the fact they link all active rebate offers on their site as well. "

"Found some clearance shock absorbers. Great deal and fast shipping. When I need Auto parts I go to Rockato first. I have recommended you to friends and my place of employment."

"I couldnt beleive how quick the delivery was!
USA to UK in only 4 days!!
Also a very good price for difficult to get items."

"This is a good car parts store, i can find what i need for my 97 Toyota Camry at reasonable prices. Parts that i ordered arrived within a week and i have been satisfied with the quality.
The downside is that they are not always able to ship from the same location so you might end up paying to much for shipping vs value of package.
Be carefull with the pictures for the parts. I believe those are generic pictures so you might need to look at youre repair manual/parts manual or dealeaship before you buy them."

"I had a great experience ordering from Rock Auto. They carried a part I could not purchase from the local parts-store chains. I found it very easy to navigate through their online catalog. I will definitely buy from them in the future."

"I OWN A AUTO REPAIR SHOP IN IL. I HAVE BEEN HAVING SOME PROBLEMS WITH GETTING PARTS IN A TIMELY MATTER. I HAD PLACED AN ORDER ON WED. & RECIEVED EVERYTHING EXCEPT WHEEL CYL ON THURS. WAS TOLD WHEEL CYL. WOULD BE THERE FRI THEN SAT & NOW TUES. THEY USE FED-EX GROUND HOME SHIPPING WHICH DOES NOT DELIVER ON MON. SO NOW IM WAITING A WEEK LATER & SO FAR NO WHEEL CYL. CALLED FEDEX & FOUND OUT PACKAGE WASNT PICKED UP UNTIL SAT. 3 DAYS AFTER I ORDERED IT. I HAVE A UPSET CUST. & IT JUST MAKES ME LOOK REAL BAD. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED & IT SEEMS ITS GETTING WORSE. TRIED TO RESOLVE WITH CO. & THEY JUST SAY THAT THEY ARE SORRY. IF U ARE NOT A REPAIR SHOP & U DONT NEED PARTS ON TIME THEN IT IS AN EXCELLENT SITE. IF PARTS ARE NEEDED TO BE DELIVERED ON SCHEDULE THEN DO NOT BANK ON ON TIME DELIVERY."