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Verified
5/5

2008-06-24

"Order was shipped correctly, had to wait 3 weeks for all items to consolidate for free shipping. Would not hesitate to order again. Look for discount codes (15% should be easy to find) or free shipping. They also now take PayPal for payment. "

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LSS
Verified
5/5

2007-06-20

"My husband and I have shopped at Rockler Hardware twice now. Both times I called in the order after finding the items that we needed online. Their customer service representatives were polite and professional. They answered our questions about the pulls we were interested in ordering and helped us make sure we were buying the correct size for our cabinets. Their prices are very competitive, and they often run amazing clearance sales. We purchased our pulls, which are normally about $7 each, for $0.99 each! Our orders were also packaged and shipped quickly. With both orders we received them in 3 days when it was supposed to be 5-7."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

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