ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
Rockntronics (formerly Rocknrebates)

3 reviews
5.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2006-10-15

"I received my order in a timely manner. The item was all of what I expected and more! I will be a return shoppper."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-07-27

"Had some problems because my german CreditCard wasn't accepted. One day later I got en e-mail with a "tutorial" what I should do to place my order. I didn't asked them - they saw that I had problems and helped me - GREAT !
I paid by paypal.

Very cheap prices.
Terribly nice exmployees.
FAST shipment.

Thanks a looot!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
N/A
Resolving problems
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

GAP
Verified
5/5

2006-03-12

"TOP NOTCH BUSINESS PRACTICES. ORIGINAL ORDER DID NOT MEET SPECIFICATIONS THE MANUFACTURER MADE AT THIS STORE AND ELSEWHERE. UPON CONTACTING ROCKNREBATES AN IMMEDIATE INVESTIGATION WAS CONDUCTED AND THEY CONFIRMED MY COMPLAINT. AFTER PROMPTLY NOTIFYING ME, THEY MADE AVAILABLE SEVERAL OPTIONS TO SATISFY ME...ALL QUITE GENEROUS.
IT IS A SHAME ALL BUSINESSES DO NOT STAND BEHIND THE PRODUCTS THEY SELL IN A SIMILAR MANNER. THE COMPANY WENT "OVER AND BEYOND" ANY EXPECTATIONS.
I WOULD RECOMMEND ROCKNREBATES VERY HIGHLY.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use