"Ive always used Rocky Mountain Suspension for all of my builds and they have always had the best customer service. You will always get a real person, no automated anything. Friendly and not pushy, knowledgeable and honest. Only place I will buy my suspension parts ! "
"They really helped me out when I was trying to decide which lift kit I wanted for my truck. I'm kind of new to this and the guy I spoke to was really patient and helped steer me in the right direction. Went above and beyond to get me the best price. Would recommend them to anyone!!!!"
"Thought I knew which kit I wanted but these guys were able to steer me to a better option that actually cost less than the one I had picked out. Sometimes it pays to talk to some experts, especially for a newbie to lift kits like I am. Super nice, patient and real professional. Kit arrived sooner than they said and everything went great. Thanks for all awesome advice!"
"A great company with humans that actually answer the phone! I goofed and ordered a 2WD part for my 4WD truck - totally my fault. Their customer service helped with a FREE easy and quick exchange that wound up costing me nothing but a little time. Thanks for the awesome customer service from a friendly helpful human - yall have another customer for life!"
"These folks went overboard to help me from decision to install. Hard to find companies with this type of top notch customer service these days. They earned a customer for life out of me!"
"The owner ASHLEY is very rude and she hung up on me and my husband when we called about the wrong parts they sent us. She told us that we will have to pay for the correct part instead of switching it out for the correct one."
"Needed help picking out a lift kit. They really helped me choose the right kit, even though it cost less than the one I originally was looking at. Got deliveredHonest company that really knows their stuff. "
"I own a Class C MH and needed an alignment due to bad tread wear. They gave me an appt the following morning and did the work in just over an hour. I was very satisfied with the work performed and the price charged."
"I received excellent customer service from my sales rep Chris (definitely giving him 5 stars) . He went above and beyond to get our back ordered parts within a week so we didn't have to wait 3 to 4 week timeline. Thank you Chris for your excellent customer service!!! We are extremely happy with our 6" Fabtech lift kit."
"I would never order from this place again. I ordered 2 front and 2 rear shock absorbers and only received the 2 front ones. When I called to see if they were shipped separately, I was told the rear ones had been discontinued. I asked why they assumed I would still want the front ones instead of a matched set. The customer service guy just said that I was sent an email and it must have ended up in my spam folder. I didn't bother asking why they didn't call the phone number I had provided in the check out process. He never apologized and he refused to pay shipping on a different set, saying I had been refunded the shipping for the discontinued set."