"I love how you can customize colors and logos but it would be nice if your logos showed the updated name: Thomas More University, not Thomas More College. "
"It was very easy to navigate"
“Thank you for the great response and thank you for shopping Rokkitwear!”
"quick response for the item I was looking for and great price"
“Wow! Thanks for the great review! We appreciate your business! Thanks again for shopping Rokkitwear!”
"Website is sluggish and doesn't always update selections."
"Will wait until I receive the order for further comment. "
"Like the ability to choose the lettering."
“Hi Pat! Thanks so much for shopping Rokkitwear! So happy to you enjoyed your experience!”
"Could not find a place to put my 5% discount code - what is the point in offering a discount if the buyer cannot take advantage of it?"
“Hi Luke. Thank you for reaching out to Rokkitwear. Your order was part of a flyer order set up by your school. As the flyer states, those prices are already discounted from what can be seen on the website because they are part of a group order. Also, there are no shipping costs for those orders since they are bulk shipped. Consequently, they are not eligible for yet another discount. However, you can use the discount you were given for your email in the regular online store. I hope this explains the confusion. We appreciate your business!
Go Silverhawks!”
"every time I put in an email it sais already in use. Never got a discount code. Even when you type in random letters email in use. "
“So sorry you had trouble with the site. If you call Rokkitwear at (513)755-5929, we can fix your email problem and get you another discount code. ”
"Never fail to receive quality items in a short amount of time."
“Awesome! We love hearing from happy customers! Thanks again for your business!”
"Website easy to use . no issues, Had a question and customer service was prompt and efficient.
i tried entering email for 5% discount but the pop up disappeared and i could not find it again."
“So glad your shopping experience went well! We are always happy to help! The next time you order from Rokkitwear and incur an issue trying to use your 5% discount, please call in or use the online chat and we will get it set up for you! Have a great day!”
"I needed to change my order, and they were very helpful and understanding. So easy to work with!"
“So glad we were able to help and we really hope you enjoyed your spirit wear!”
"Easy to use and navigate website.
Easy check in and out!! Thanks! "
“Keith - that's awesome! Thanks so much!”
"We were prompted to choose if we wanted to provide our email address in exchange for 5% off of our purchase. When in fact, that wasn't the case."
“We appreciate your business. Your order was part of a Flyer Promotion through your school. The flyers are already discounted and therefore you cannot enter a second discount into the shopping cart. However, if you shop with us again you can use that 5% discount code. I hope this explains the misunderstanding and thank you for shopping with Rokkitwear!”
"Paypal wold not work. I added in my CC info and failed 4xs . Very annoying."
“So sorry you had trouble with PayPal. However, PayPal often has outages and we unfortunately have no control over the PayPal system. You can find this information at PayPaloutages.com. We appreciate your business and I hope you will continue to shop with Rokkitwear!”
"QA test, please ignore
QA test, please ignore"
A rep from Rokkitwear, HeatherRokkitwear, has responded:
“Hi Teresa! We appreciate your kind comments! We will work on getting the website updated with that change! If we can help you in any way, please don't hesitate to call the office!”