"The best online store I've bought so far. I have already placed two orders and I am pleased with both the prices and the quality of the products. If you want a site with good prices and good products then I think Rosegal is the best choice."
"I've had nothing but issues with this company, here's some of my personal highlights.
Bought a coat online, took 2 months to arrive
Didn't fit or match their size chart in the slightest (was about 6 inches too small on the arms alone)
The colour was completely different. I requested a dark grey and what arrives was a speckled light grey and white coat
Told me they would refund me into my PayPal account as during the two months I had closed my account with my old bank
Refunded me (apparently) onto my old credit card, without telling me, which I don't have access to
Now I'm having to begin a whole new process with Rosegal and my old bank to try and get my money back
The customer service is a joke, they just copy and past the same reply every time I speak to them. I just want my money back because of all the errors YOU have made.
Seriously, don't use this company - it is really sketchy and I wish I had avoided from the start. I ended up buying a new coat online for the same price and it arrived next day for free."
"He pedido ropa en varias ocasiones, y todo ha sido perfecto. En una ocasión tuvieron un error con la talla y me devolvieron la compra. Muy satisfecha y todo perfecto.
Muchas gracias por todo. Seguiré comprando."
"It is evident Rosegal is working for top positioning in the marketplace. My experience is I had a couple items that did not fit properly, however, Rosegal.com did everything and in good time to replace the items, so all resolved satisfactorily. I am especially impressed with the scarves collection. If there is something sent that is not as pictured, they do what is necessary to establish good customer relations. In the international market, this is appreciated in building good relations between companies and direct consumers. Thank you, Rosegal, for taking these "building trust" measures. It really pays off in the end, for repeat business. "
"Very easy to use, great customer service. Prizes are cheap but products are in great condition. Sizes are difficult to decide at times, but overall great!!!"
"Beautiful dress, love the color, great fit, fast shipment and all round great service"
"I ordered a wig that was priced incredibly low. I thought it was highly unlikely that it would be a quality product but There were good reviews so I thought why not? I ordered, it arrived quickly and was amazing! I love this wig! Now one of my favourites! I can't wait to order again!"
"Free shipping is great but a little slow. Products are cheap and of reasonable quality."
"I purchased a top from Rosegal and unfortunately it was not suitable. I advised I would like to return my item for a refund. They told me that if I have a local charity or a friend in need to give this to them instead of returning and they would also refund my money :D I have never had such good customer service. I would highly recommend this company to everyone. I have purchased other items and they are fabulous."
"I absolutely love the dress I bought. I actually wore it to the court house to get married in."
"I have enjoyed all of the products that I have received. Their was a few items that I ordered that never became available, but the customer support team helped solve the problem promptly. I will continue to shop on this website. "
"The items I ordered were received quickly and in good condition. They were of high quality for the price and I have received many complements on the clothing."
"Excelente servicio, muy buen producto, excelente calidad y cumplen con el tiempo estimado de entrega"
"I have purchased 3 items from RoseGal. All arrived well packaged and as described. The sizing was very generous (I often have trouble purchasing online, because I am not sure if the sizes will be ok, but with RoseGal the sizes were good). I might even go down a size next order! Great selection of attractive plus size clothing. Will definitely shop with them again. :)"
"I absolutely adore Rosegal! It’s everything you need right at your finger tips without the high price tags. Anything from the latest makeup & clothes to the cutest home decor. I highly recommend it! It’s got something for everyone at the perfect cost."