"hi i have had nothing but great customer service from rosegal. one of my items was not with the package and when i contacted them they were very quick in asking if i wanted a refund or to wait for the package and that they would give me some extra discount coupons. i agreed to wait and most of the clothing i have bought has been a good fit."
"Rosegal has great merchandise ! It is just beautiful & it fit me very well. The quality in my personal opinion was great ! The merchandise was designed well. I will definitely order more & post pictures and reviews of the merchandise in which I ordered. I just recently made a purchase in Sept. 2015.
Thank you Rosegal ! Such great service ! Great clothes !
Sincerely , Supermodel "
"i love everything i got! So you and everything fits :) "
"I recently bought four items from Rosegal. Items arrived within a week of my order, however the items were of poor quality and the boots didn't fit. There was no delivery note within the package either.
I immediately contacted Rosegal on their disputes customer service email address explains the problem and requesting a return address to return item. 24 hrs later I received a email with a ticket number which is supposedly meant to track and help resolve my issue. Absolute rubbish!!!!! My query is has not been answered. I still have no return address or any correspondence from you customer support. I do not want these items I want to return them and my money back!!! Where do I return them to????
My bank is now pursuing this on my behalf.
This company is FAKES AND CRIMINAL!!!!!!
I respond to your reply Rosegal,
Firstly the items ordered were not the same as illustrated on your website. The are of poor cheap quality!! I do not want them, I simply wish to return your items back to you and you please return my hard earned money back to my credit card. Nothing more. I await your email with your return instructions.
My views, comments and perception remain the same regarding your company.
"
"Love the prices and easy of shipping. They do offer free shipping (but it takes a little longer to arrive) you can choose a faster shipping if desired. The description of the clothing is true and sizes are very accurate. I really like shopping here for my professional attire."
" I ORDERED 5 ITEMS AND ALL WERE MIS-SIZED. TRIED SEVERAL TIMES TO CALL FOR ASSISTANCE TO RETURN FOR CREDIT, BUT FINALLY GOT THROUGH TO "ON-LINE CUSTOMER SERVICE, AND THEY WERE ABLE TO ASSIST ME WITH RECEIVING CREDIT
MOST IMPORTANT IS TO BE PATIENT"
"I have a great experience with RoseGal!
I bought a nice dress and the quality is good.
I will definitely return to buy with them."
"Love love love love.
I bought a red skirt that simply looks great. My boyfriend loved it, my co-workers envied it and I just feel like a million bucks when I'm wearing it.
Seriously, I will buy again and again and again.
Check your measurements, not your usual size. Seriously. Go buy!
Shipping was great and I had no problems paying. Costumer service was amazing with me."
"I have ordered about ten items from RoseGal. Most were great quality and fit according to the size chart. Only one item was different than the picture. One item that was damaged I was refunded in full for. The shipping can be slow but it's free so what can you say? I will be a future costumer!"
"I have been really pleased with everything I have received from Rosegal.com. I am always getting compliments on the things I have ordered from here and I have refer this website to everyone that I know. Everything has come in a timely manor. I will continue to shop at Rosegal.com"
"I have ordered a few times from Rosegal. They have cute clothing at very reasonable prices. Occasionally the sizing has been very small, but if you read the reviews on the site it'll help you choose the right size. All the items I've ordered have been cute and received lots of compliments when I wear them. The shipping takes a little over a week."
"i made 2 purchase on that website. they fit alright. you have to read the details about the materials and size before you order."
"Prices are great and shipping is really fast! The quality of the materials are a bit hit or miss but sometimes you find a really good item."
"I love RoseGal! Everything on there is really fairly priced & super cute! Plus shipping is FREE! I've ordered several items from their website and was highly satisfied with most everything. Even the things I was not too satisfied with, was/is completely returnable for store credit. The Customer Service reps are great too! Fast responding time (within 24 hours), and very polite!"
"After an issue with my order RoseGal was kind enough to work out the problem and refund my money. Thank you RoseGal
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