"I love my new blazer that I ordered from Rose Gal. Fits true to size and is good quality. Just placed my second order from them and can't wait to receive it."
"I ordered over $100 dollars worth of items that I was eagerly awaiting receipt of, because they were all so cute. I paid attention to the measurements of each and every item because they were all different. 3 items came right away and 2 out of the 3 had quality control issues. I sent photos of 1 of them items I wished to have replaced and they have given me the run around for a week now. They offered me $2 dollars back...Seriously??? WTF I just want a replacement. All of the other 5 items never came. I had to look the ticket up on-line and contact them and ask where my damn stuff was that they had already charged me for. They said they were not in stock but would be sent...WHENEVER they came back in stock....again..WTF...really??? As of today they are no longer responding to my replies and images I keep sending. I did get my money back on the items they haven't sent but I am screwed out of these 2 items that I can't fix and can't get them to replace. I have already warned all my friends to NOT EVER order from RoseGal and I will NEVER give them another dime.
8/29/15
RoseGal saw this review and re-contacted me and offered me compensation for the items that I was stuck with. I wish they had just done what I asked in the beginning and exchanged the jumper. I could not ask for money back on the other other item because I gave it away and didn't feel right asking for money on an item that I no longer had. It wasn't defective per say it was just a hot mess and in no way fit like the image on their website. Overall I am happy RoseGal came through but I am still very disappointed in the service I received prior to writing my initial review."
"I can`t believe my luck on finding Rosegal the clothes are great and so affordable the fact that there is free shipping is such a saving It`s lovely being able to treat yourself a bit more often and I always get great complements when wearing clothes from RoseGal.
Some give negative reviews but look guys yes it does take a long time to ship but its free and from China! As for quality well you pay for what you get"
"Very disappointed with this website. I ordered 4 items off of Rose Gal and received my package after 3 weeks of patient waiting, a week longer than they said it would take. My order arrived without an invoice or receipt of what I had bought and did not include one of the items I had bought (the more expensive item). One of the other items looked very different from the image they have advertised (but I thought, "Oh well, it wasn't very expensive, not worth returning, I'll just consider it a write-off"). Another of the items was extremely small and started to rip at the seams as I tried to put it on, I did not try very hard at all to put it on. It just started to rip as I put my arm gently in the sleeve.
I tried to email the company to ask why one of my items was not delivered but discovered that I could not email them unless I had an account with them (I had ordered as paid as a guest rather than making an account at time of purchase) and I could not make an account simply to contact them.
Very disappointed with the entire website as well as the quality of the clothes I have received. I wish I had read the reviews beforehand. I am also quite concerned about the number of positive reviews on this website - I have not found a single positive review on any other review website and am concerned that they may have been written by Rose Gal employees."
"Please DO NOT buy from Rosegal. The clothing is awful quality, is not sized correctly, and returns are impossible. "
"I am a returning costumer at Rose Gal. I LOVE Rose Gal's site and the fact that they update it daily with new arrivals, sales, etc. In order to avoid disappointments it is imperative to follow the measurement tables they provide. For bigger orders the free delivery is very quick, for me it was somewhere between seven and eight days. The customer support responded quickly and they immediately made the change I was asking for. I will certainly return and buy more from Rose Gale."
"I had a really good experiance shopping with Rosegal the prices were good as was the choice avalible.The customer service was great and I felt really safe shopping with them"
"I really loved the Rosegal Online Clothing Store for its affordable price and wide selection of my fashion needs. Their clothes are very pretty and fashionable."
"My go to online store for your everyday needs or first date.Trendy schick hippie retro bohemian they have it all from wigs to shoes to the newest current fashion items without putting a strain on anybody's budget price to sell and pretty fast shipping coming from overseas.ROSEGAL ROCKS"
"I recently purchased a large order from Rose Gal and when I received the product it was labeled as a size XL but was made so small that even a size 2 wouldn't fit in them. When I asked to return them they said that they required an item # from the shipping label on the front of the original package and then wanted me to lay the items out on my floor and take a photograph of each item with a ruler next to them and stated that if the items were what I ordered then they would be unable to give me a refund so I am just SOL. I will not ever order from Rose Gal again they are a rip off !!!!!!!"
"Thanks PayPal for refunding my money from this scammer. Rose Gal needs to start sending customers the actual item shown on the page instead of a cheap copy of it - most times looking nothing like the picture and awful thin quality. Don't waste your money - as this happened twice to me - never again!"
"I ordered two T-Shirts from this site in January 2015 and still haven't received the product. I contact the customer service in March 2015 notifying them that I haven't received the order, they stated it might take longer(about 30-60 business day) so I contacted them again in MAY 2015 when I still didn't receive the product. I asked them for a refund on my purchase which they stated they can't do that or can only refund only 50%. They can re-ship it if I pay for the product and shipping again. I would never buy form this site. "
"I have found some of my favorite items in my closet on Rosegal and for relatively cheap prices. Rosegal also has a lot of items that got my mother's style and it's super easy to get her a sweet little gift whenever I feel like I want to show her how much I love her.
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"I am a regular costumer at Rose Gal and love their products.
Great quality and great prices. I highly recommend this website to you. Love it!"
"I was extremely happy with the purchase as well as the service from Rosegal.com
It reached before the mentioned time.
I wore it to a party and it made me look so pretty.
Thanks alot for the gorgeous dress and your amazing service guys.
You deserve the thank you,afterall it made my day at the party :)
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