"I have been ordering from rosegal for several months now and i am very happy with ordering from this website, even when i had an issue with an article they were more than happy to help replace or refund, i recommend this website as i have had no problems
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"I am very satisfied with Rosegal's service. I used to not shop online but after my first time, I have ordered numerous items including clothes, dresses, and jewelry. The shipping takes a little long sometimes but recently it has been faster. I love that shipping is free worldwide.
If I email questions, they always answer kindly and helpfully within a reasonable time. The clothes are so affordable and the jewelry is beautiful.
One thing they can improve on is having more accurate pictures. Sometimes what you order is different from the modelled pictures. Other than that, great!
Thanks for the great shopping experience, Rosegal! "
"Mi experiencia de compras en rosegal.com ha sido maravillosa, he hecho varios pedidos de trajes de baño y joyeria especificamente y han resultado hermosos, yo recomiendo ampliamente la tienda! se ha convertido en una de mis tiendas favoritas online!"
"Love this new site, shipping is extremely fast. Prices are very reasonable, and items are of good quality. I would highly recommend shopping RoseGal.com. "
"I was more than satisfied with the product I received from Rose girl! After spending over $80 at VS for a baiting suit, I saw that Rose girl had the same style for only around $13. After recieving the baiting suit, I cannot believe that I had spent $80 for the other one! The Rose girl baiting suit was the same one, except I liked the colors better on the Rose fal one and the padding had more support. I even ordered another one in a different color I liked it so much. This website has amazing products for rock bottom pricing. I will continue to save money by shopping at Rose girl. Thank you so much! "
"I like the clothes Rose Gal sells however their 'Create a Support Ticket' URL doesn't work.
Their online Live chat for both pre and post sales DOES NOT work.
I have received half my order and it seems impossible to contact them. Rose Gal, can someone contact me re: my order."
"This is probably the worst online store I have every shopped at.
I ordered a dress (vintage scoop neck dress) in BLUE at the beginning of June. Finally, today, I received this product not with any help on knowing its locating from the website or carrier. The tracking information is absolutely useless and is never updated. I have sent them 3 online support ticket inquires and have never gotten a single response even though they state that they get back to their customers within ONE BUSINESS DAY. Absolute lie. I have also tried contacting them via phone and online chat, but the phone is "closed" and the online chat doesn't work as well, it states that they are "currently offline". So pretty much there is no way of communicating with this awful business. The item received looked nothing like the picture. I ordered the dress in a bright royal blue and the dress I got was a disgusting dark blue that looked nothing like the picture. The product was also described on the website with have a cinched waist like that made the skirt part puff out a bit, very flattering I thought. The dress I received is a potato sack that once again, looks NOTHING like the photo. Based off the reviews I honestly don't even know why this place is still in business. I noticed people getting some responses from Rose Gal, so maybe I'll finally get a response.
Do not shop here, ever. "
"My Experience In Rosegal.com was Great! I will buy from them againg soon, quality products, excellent service and also a good prices what else you can ask for!! "
"i bought a bunch of jewelry from Rose Gal as well as a hat. I was immensely pleased with my items. The jewelry was perfect quality and I got many compliments. Service was fast and customer service was quick to answer any questions I had. I will definitely be going back."
" I have bought several items from this site and have not had a single issue. You do have to read the measurements as US sizes run different. But everything I have purchased has been quality items. If you select the free shipping it takes longer to get to you but the expedited shipping fees are cheaper than most US sites. I have turned several friends and family members onto this site and all have been very happy with the service and quality of the items they purchased. I will be a customer for years to come. Thank you Rosegal, for offering quality items at prices that I can afford!!! I love this site!!! "
"can somebody help me with my order? I emailed you several emails without respond."
"hi! my name is Diana P. i'm from Mexico.
Its my third time placing orders on rosegal.com, the last one was on june 1st it went pretty great, my sister and i bought some swimsuits and by the time to pay i saw there were an offer to pay less for expedited shipping, so i decided to try it... BEST IDEA EVER! it arrived order on june 6th!
as my experience on rosegal.com, i really recomend that if you are going to make any order, pay for a tracking number (its pretty cheap), my first time, my order backlog to arrive because local postal service lost it but it finally arrived 2 1/2 months later (once again, it was local postal service fault)
second time, i used the flat rate shipping and paid for tracking number, it was a good idea cause i was able to track my package every single moment and it got to my house just a little less than a month later (but this is OK, they send it from China and i'm in Mexico)
and well.. third time was the best :)
i love rosegal because they have pretty good stuff and shippings arrives from one or another way in excelent conditions."
"I made a purchase in March, I never received my order. I'm trying to create a ticket number to get in touch with them and the page is not working. The previous ticket number I had with them in regards to my order is no longer there. They will not give me my money back, they want to give me credit. Credit for what? so I can make another purchase and not receive it? "
"I got my refund but I would be happy if product has arrived. Haven't get the product. But the customer service is good. They have replied every message. "
"I ordered for the first time from rosegal.com on June 11th, 2015. It was two tops and one is for a family photo I am doing in July for my son's birthday. I paid for the extra shipping for my tops to be here before the 4th of July which is his bday. I have emailed them twice with no response back. I have now contacted my credit card company because they of course have already taken the money for the shirt, tax and shipping. I do not plan on ever ordering from them again and I will never recommend them to my friends. I have not gotten an email with my shipping tracking information either."