"I received an email on Jan. 23 that my clothes were shipped out. It is now Feb. 21 and I have not received my clothes. I did email the company but they did not respond back."
"Do NOT order from this company! I placed an order in November and never received it. In January I contacted them and requested the status of my order. They informed me that I would have my order by 1/22. On 1/27 I still had not received my order so I requested a refund. On 1/29 I was told that I would have a refund in "a couple days". An additional 21 days later, and I still have not received my order OR refund. "
"I was very impressed with the selection of clothes and jewelry for inexpensive prices. I love all my stuff purchased from RoseGal. That being said, it all comes and appears to be good quality, and it is decent, however almost all of the clothes have stitching that keeps coming apart. I am afraid pretty soon the clothes will be ruined because threads keep coming apart. One of the shirts I ordered came with some thread falling apart and now the shirt doesn't look right. But you get what you pay for! Size issues were fine, just go by the recommendations. You will most likely needs a size up"
"I saw an advertisement of this store in the corner of my browser when I was searching the internet. Curiosity was too strong, so I clicked on the link. Saw some very cute clothes, inexpensive and with free shipping. I wasn't sure about ordering because it seemed too good to be true. But I took a chance anyway, since I ordered from a similar site in the past and didn't have any trouble. I ordered a cute sweater, 20 business days went by and I never received my item. So I submitted a ticket to the costumer service department and they replied to my ticket asking me to wait 10 more business days, since the shipping from China to Canada can take quite some time. So I waited and a few days after I submitted my ticket I received my package. I was thrilled. I was surprised (not in a bad way) to see the big difference in colors on the sweater compared to the pictures on their website. The colors were much darker then in the pictures. The material is nice and I can't wait to wear my new sweater!
The only thing I found unpleasant was the shipping time. "
"I just had to write this review about Rosegal so I could share my experiences with other people as I've heard quite a few not so positive things about the site. I can honestly say that I actually really like the Rosegal site! I've made about 4 orders so far and out of all of them there was one pair of leggings I couldn't fit and one broken necklace that I was able to solder back together. I've ordered an entire range of items from dresses, skirts, blouses, leggings and shoes and being 5 feet tall and 116-120 pounds and I've had no problem fitting a size small to a medium. We do have to remember that all products come directly from their Asian warehouse and are all in Asian sizing so they do probably run a bit small, but this varies product to product also and they announce this fact everywhere on their site! Also as I've said in another review we have to remember that even though the prices are super enticing, quality should be figured in here. If something is only $10 on their site but you would normally pay $50 somewhere local you should probably weigh out the consequences of going with the cheaper item, right? The only downside to shopping on this site so far for me is the, um how can I put this nicely... The disappointing shipping times. When I order my stuff here to me in Northern Canada it takes 3 weeks to a month. This I longer than most other sites I've shopped on, however, come on guys it's free shipping worldwide. What do you expect? For me I don't really have an issues for shipping times, I am happy enough with them and when my package comes in I'm always super excited because I've almost forgot about it lol. Overall I have to say I'm pretty satisfied with Rosegal. Good luck fellow online shoppers :)"
"The dress's quality is great. Shipping was on time. Very happy with the purchase and will definitely order again!"
"I have purchased several things from Rosegal they have a very cute selection of clothes and accessories. As long as you check the measurements for your size the clothes are very nice. I wear most of it for work. Will very likely shop there again."
"I ordered a shirt on 1/15/15 I still have yet to recieve the shirt. I put in a ticket to see where it was at, no response. I tried calling yesterday and it said that the number was no longer in service. This company is a joke!! "
"I am writing a review to inform others of my wonderful shopping experience with Rosegal. I discovered this site by change and didn't know how much I would enjoy the products I have purchased from them. I have been satisfied with all my purchases and have gone back to shop repeatedly with them. The only thing is that the shipping takes a while, however since I don't have to pay for it, I don't mind the wait."
"Ho fatto acquisti su Rosegal.com per tre volte e tutte le volte è andato tutto benissimo.Ho comprato accessori,soprattutto collane e orecchini ed era tutto come mi aspettavo,conforme alla descrizione.La spedizione è un pò lunga ma ho scelto sempre quella gratis(preoccupandomi ogni volta di aggiungere il tracking number con un piccolo sovrapprezzo)ed è sempre arrivato tutto nel giro di un mese.Non posso essere altro che soddisfatta..."
"After email conversation all went good and I can recommend that site! Thank you for nice items for great price."
"The clothing I got was wonderful and I've already gotten compliments on it! The only thing I have to say is pay attention to measurements. Unfortunately one of the shirts I got didn't fit because of my bust area. Other than that though was well worth the price and purchase! "
"Never received the item and now they will not give me a refund. This website is a scam. "
"everything you order comes in fast and just as described! im in love with this service!
"
"Love this site! Orders ship quickly and arrive just as pictured. I'll be visiting and shopping often!"