"the price is affordable and the queality is good, it has unique items and a broad arrange of things to buy. i love the dresses and the accesories. it only lacks men clothing and i think it should make necessary the tracking number of every order. it makes things easier, aside from that it is an awesome site to buy from"
"Orders from this site typically take 1-2 months from the day you place the order until you actually receive it. Granted it is being shipped from overseas, but there are other sites shipping from overseas that take no longer than 3 weeks. Especially on items that specify "priority shipping", it should not take over a month."
"Worst shopping experience I ever had.
My item never arrived, and I contacted them numerous times to check if it was on the way.
They told me I had to contact my post office and sorting office which I did. They kept evading my messages and asking questions to delay me receiving an answer.
They eventually offered me a refund two months after my order was placed, then decided to only offer me a partial refund, deducting shipping money for an item that was never received. Every time they offered me the refund they reduced the price offered even further, from 13 dollars, to 12 dollars, to 10.
I took the dispute to paypal, and they provided a fake tracking number for my order.
I finally got my refund 3 months after I placed the order.
I recommend taking your business elsewhere."
"I am very satisfied with the service on Rose Gal. The shipping is free on all orders. The shirt I ordered washes well and I get complimented every time I wear it."
"Best place to buy online. Excellent prices and quality, and 100% trustworthy! I've ordered here a few times and I always received the package... It took longer to arrive (a little bit over a month), but you have to remember it's being shipped all the way from China. With that in mind, I've always received my order. The quality is good (ordered a dress once and the material was much softer and better than I had expected). Even a watch I ordered came with batteries and it's still working wonderfully. I've even recommended it to my mom and friends and they've all been pleased with the service."
"Horrible experience, Ordered before Christmas and still have not received. No personal contact info..."
"I HAVE UPDATED MY STILL BAD REVIEW With all the information regarding the terrible customer service I received when not receiving the product I PAID for!
IF I could give NO STARS I would!! The worst online shopping experience I ever had. No faith that you will get your product or if you do it will be correct. After months of back and forth over the wrong item they are now asking me to pay for freight when they post that it is free shipping nationwide and now wont even refund me the full amount I paid for a item I do not have. They have not working phone number and of course their mailbox is full!!! THIS IS RIP OFF Site!! don't buy into the cheap prices because they are making a quick buck on not sending you the correct merchandise if any!!! AGAIN DO NOT BUY FROM THIS RIDICULOUS BOGUS COMPANY! Customer service and product is a JOKE
This is the ticket number for the complaint I have been dealing with for months T34790206620!!1 This was my order number Z1410020506084359. This order was place October 9th and the problem has still not been resolved! I am only stating facts. Copying and pasting the conversation I had with penny about a partial refund and paying shipping on a sweater I already paid for can be pasted here as well if needed??? "
"I love Rosegall. There are so different type of clothes and accessories. Prices are low too. There are reviews of customers for each items, this is helpfull and good."
"Worst online shopping experience ever. The outfits that I received looked nothing like the photos. On one jacket all 10 front buttons came off the first time I tried it. Others I wouldn't even consider donating! The shipping was cheap and quick, but I was so disappointed with what I got. Never-to-return customer."
"I had the best experience with Rosegal. The items I order were exactly as described and of very good quality. I inquired about two items that were shipped separately from the original order because they were out of stock and Rosegal's customer service was great. They gave me a quick response and advised me that both items would be shipped to me as soon as they became available and within a time frame. They also gave me the choice to select different items in case I did not wanted to wait. I decided to wait and they actually shipped them before the time frame I was given. I'm very pleased with their service and I totally recommend Rosegal to everyone. They have very fashionable outfits of great quality for unbelievable prices. I will most definitely buy from Rosegal soon!"
"Rosegal.com has incredibly friendly staff, they get back to you super fast when you have an inquiry, they strive to give you the best customer service. I bought a bunch of jewelry from them because the price is just amazing -- but the quality of the jewelry was outstanding for the price. I will definitely be buying from them again. "
"I love Rose Gal! I've visited multiple sites selling similar products however Rose Gal is the only one I found that truly provides free shipping, even expedited. The points system for discounts is also more generous. I highly recommend shopping at Rose Gal!"
"Nice things ,
Nice supportive system ,
Nice delivery time ,
This cite is realy helpful , also i recommended it to my mother and sisters ..
"
"Great prices and service. Everyone I've talked to is very nice. I love their jewelry most of all! I have placed two separate orders and have never had the least bit of an issue. I highly recommend them."
"I am really satisfied with my shopping with Rosegal. They have plenty of cute clothing and accessories for really good price. The service was good. The quality of the products are proportional to the price, which is fair. I have ordered about 30 articles (dresses, leggings and accessories) and received them in 3 separate packages, in a few weeks. They were all in good condition. By looking at the size charts for each item, I was able to order the right size for me, even if I am used to buy in US size (take the time to measure your size!). Whether you are looking for something to party, or something casual or formal, you will find something for you. :)"