"I got a very good quality item, got it for a fair price, and it came in normal time, without any issues. Very good support, my questions were answered very quickly aswell. I would recommend buying from this shop !"

"This is one of the best online stores. The prices are fine, delivery is fast and goods are top quality. Customer service responds very quickly to support tickets. I never had a problem with them and will definitely come back to shop there."

"I ordered a lot of pieces, and only once had issues with a package, the customer service was very fast and solved the issue. "

"I ordered the ripped jeans and they came as expected. Very satisfied. Recommend."

"Rosegal is a great online store. I've bought sevaral items and I'm happy to say it's been very easy. Prices are fantastic and shipping is also fast. Telling my friends about the website and they are also going to do some "Shopping".

Keep it up Rosegal!!!

Thanks."

"Shipping is very fast and price here is very low. I have only positive expirience with rosegal. Reccomend it for all!"

"Llevo ya varias compras en la tienda online y me encanta; hasta ahora siempre me ha llegado el producto y muy bien empacado, en mi última compra me llamó mucho la atención la calidad de mi morral es muy fuerte, muy bien acabado.
Es excelente el tiempo de entrega."

"I have made several purchases from Rosegal and have been very pleased with the merchandise and shipping. "

"I ordered three plus size bathsuits and I love them all. Great thing about Rosegal is review system with photos from real people so you know exactly what to expect. The delivery was also really fast. "

"I bought a backpack for my boy. He liked it very much and it's quality, is waterproof and very robust nylon. exactly as described on the site.
I did not pay hidden fees and came very fast. "

"excellent store

its an excellent store with big choice with good quality and cheap prices
The delivery is very quickly and the customer support answers quickly too
for information they deliver usually within 2 weeks "

"I have ordered from
Rosegal a few times and I’ve had a great experience every time. The clothes are beautiful and reasonably priced. I like to be able to find modern clothes that fit right. One piece of advice though, don’t follow the size tag. You should check your measurements and choose accordingly.
The orders always arrive in around a week, well packed in individual bags for each item.
Customer service is helpful and quick to respond. "

"I ordered 3 products , waiting for the order after a week I inquire them about it,.
got to know all three are not available. Really? you took my money and nobody informs me until a week only when I inquire i get to know? Why did you take my money? They take another 3 days to tell only 1 is available now, I said send it.Waiting for the order, I get to know from the DHL and I have to pay 31$ for my shipping fees in order to receive , WHY did you not tell me about the shipping charges before?? for 1 item to receive out of 3, I ordered I pay 31 $ same as I paid for the product??? WHY? When i asked the customers service they say-

According to our website's policy import taxes are solely customer's responsibility.
Please check this link: http://www.rosegal.com/tax/

Once placing an order with us, customer agrees to our terms and conditions. The shipper first pays them on your behalf then asks you to pay once deliver the package to you.

Taxes are charged by their local Customs Office and country regulations that is beyond our control.

As this is customer's responsibility to pay these taxes to get the parcel, I'm afraid we cannot offer any compensation in such case.
You should cover the taxes by yourself, if you refused the package, there are two occasions:

If the package is returned to us, it will produce import fees and extra fees, we can not refund you in full, we should reduce the fees from your order, so we can refund you a little.

Mostly, the package will be destroyed by customs, there is no compensation for you.
Therefore, the best solution for you is that you should pay for the taxes to accept the package


Who reads the terms and conditions in the fine prints? ? I look at the money I pay the value and service I get.

I feel scammed. "

"thank you very much to the store for the goods. All has come according to the declared characteristics. I bought clothes for my wife. I liked everything, I recommend to buy.
большое спасибо магазину за товар. Все пришло согласно заявленным характеристикам. Покупал одежду для жены. Мне все понравилось, рекомендую к покупке.
"

"The item was made wrong and they said that i would need to pay for it to be made again.
Hope they don't make anything wrong on your order "