"They were completely unprofessional and shady from day 1 of ordering. They lied about their shipping policy. I selected the option for standard shipping, which I was told 4-8 business days. It took WELL OVER that. Anytime I tried contacting support, I wouldn't get a response until exactly at 11pm each night, and they tried telling me it was actually 8-12 business days, NOT WHAT WAS ADVERTISED. I then asked if I could cancel based off false advertising and being unhappy with their customer service, and I was told their "cancellation policy" was that you have to cancel within a certain amount of time to get a full refund, I believe this was 48 hours, or cancel within 24 hours for a half refund. I said, wow im glad you honor your shady cancellation policy but not your shipping policy that is advertised while checking out. I was then promised they'd rush the order for me. I assure you they did NOT "
"These people are hacks. Order at your own risk. I ordered a family plaque for my mom for Mother’s Day and they spelled our last name wrong. Mistakes happen, I get that. My issue is they won’t take responsibility for the mistake. They offered a 30% discount, lol. Seriously? Just remake it with the correct name or refund my money."
"They lie on their website about delivery time. After several weeks and paying extra for 4-8 days delivery, it still has not shipped. They emailed back saying processing time can take up to a month, which is no where in their Website."
"I am beginning to wonder if this place is a total scam. I placed an order on 1.22.22. Item said production would take 3-5 days and I paid for 4-8 days shipping. Today is business day 14 and the item has still not shipped. Every time I inquire the answer is the same. They say it takes a few days to make and that total delivery time is production + shipping = delivery. Well, 5 days to make and 8 days to ship is 13 days. As I said this is business day 14 and the item has not shipped. Their site also says live chat is available 24/7 but there is no chat on the site and no one is answering the chat questions on the FB page either.
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"Love it. Would buy from again I got this necklace with my 3 kids name on it . Very happy and love my necklace thank you"
" got this for a mama-to-be and the gold is going to complement her brown complexion just perfectly! Love how delicate it is too"
"This is the cutest necklace I've ever ordered off of Etsy! I got exactly what I wanted and what was shown in the picture (: The item came super quick and the packaging was simple but eco friendly so I loved that "
"Best necklace I’ve purchased!!! Great quality and I’ve gotten mannnnnyyy complements. "
"I love this necklace, came out perfect and beautiful. This necklace was a gift for my daughter for mother's day. She absolutely loved it!"
"I received my order today..after a few glitches with my order the perfect necklace arrived today. The quality is amazing and the engravement is exactly like the photo I sent in:super happy with the product. Quick delivery. Excellent customer service. Thanks"
"So excited to wear this necklace on my wedding day and every day after. My partner's birthstone is serving as my something blue too "
"My daughter loves it! I bought her the rose gold one for Mother’s Day. It has a beautiful mirror finish and the chain is the perfect length! Very happy with my purchase"
"The necklace was so beautifully made. I am so pleased between opening the packaging, the box is so cute. how it opens from sliding theme all engraved names were perfect. I’ll definitely order more from geopereonalized ❤️ Thank you so much you made my Mother’s Day gift the one I’ll cherish forever"
"I absolutely LOVE this necklace, it is so cute and just perfect! The packaging was absolutely adorable as well! Cami was amazing to work with, very professional and promptly responded to my questions! I will definitely be ordering more in the future!"
"The gold bar necklace was exactly as pictured. It's so dainty! The shipping and communication was exceptional. I'd purchase from here again! "