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Product & services pricing
4.13/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.30/5

2/5

2023-08-23

Incorrect product description, defective product shipped

"I ordered a bracelet from Ross Simons estate jewelry collection. The product description was: 1950 Vintage .35 ct. t.w. Synthetic Sapphire and .15 ct. t.w. Diamond Filigree Bracelet in Platinum. 7", However Filigree was Sterling Silver not platinum, as was evident by some black spots. Silver get dark with time, platinum does not. Further more the bracelet lock was broken. Had to return the item to Ross Simons. BTW they charge return shipping even if it is a defective item. Also when I called them with the question regarding silver content, I was told not to worry it is all platinum, and was promissed an wmail explanation that never came. Bad experience all around. Stay away from the estate collection, it is akin to buying at some flee market."

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Verified
5/5

2023-08-21

Satisfied Customer

"I went online and purchased a 14kt gold necklace for my granddaughter's 12th birthday. Ross-Simons has wide selection to pick from. I chatted with the online service person to find out if the necklace came with a gift box. Yes, it do. When the package arrived I was very pleased. It arrived on time and it was packaged in a very nice box with the necklace inside a velvet jewelry bag. Quality of necklace was very nice and at a very decent price. I would purchase from Ross-Simon again. I know my granddaughter will love the necklace. "


Verified
5/5

2023-08-14

Beautiful jewelry

"Once again Ross-Simons came through with great jewelry at a great price. This is the only place I buy jewelry. My latest pieces — ring, necklace, earrings — are my birthday present to myself."

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Verified
5/5

2023-08-17

Great Savings!

"From the latest R-S catalog, I ordered several items today at great savings."

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Verified
5/5

2023-08-13

Very pleased with my order!

"Received items in record time! Very satisfied with my two bracelets and my ring."

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Verified
1/5

2023-08-11

Broke the first time I wore it.

"It’s gorgeous, but after taking it off the first time I wore it, a pearl just rolled right off. Didn’t even bump it. Sad cause I love it! The size is very generous! "

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Verified
5/5

2023-08-10

best products at best prices

"I have been shopping with you for a while now & every piece has gotten so many compliments! Every one of my friends now want to shop with you..so I gave them a catalog & website..beyond happy with everything!"

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Verified
5/5

2023-08-05

Quality!

"Beautiful bracelet for giving as a birthday gift to my daughter. I’m sure she’s going to love it! Quick service too! "

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Verified
5/5

2023-08-08

Love Ross-Simons!

"Great shopping experience! LOVE my new jewelry! "

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Verified
3/5

2023-08-04

Extremely fine chain

"Was quite stunned at how fine the chain is and how small the gold balls are. I will keep it but expect it not to last. Could have been a beautiful piece otherwise "


Verified
5/5

2023-08-04

Lovely Mother of Pearl Earrings

"Ordering was easy and delivery was prompt. These earrings are actually two pair in one! I can take off the bottom flower and just wear the small flower if that is my mood!"

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Verified
5/5

2023-08-03

I love this bracelet set. It's perfect for gifts.

"I've bought this set many times, and use the bracelets as birthday gifts for my friends. It breaks down to about $33/bracelet, which I think is a very good value for sterling silver. The design is really nice. I will probably order it again. I like the lobster-claw clasps as opposed to the bolo-style, because the latter style of bracelet does not hold up well over time. The little balls tend to come off (Not just Ross-Simons, I've seen this with other brands, too.) I did have it happen once with Ross-Simons and they replaced the bracelet. This is a good company that has reasonable prices on quality jewelry. My favorite company to order jewelry from. Many other jewelry brands are expensive, and not even precious metals. That's why I like R-S."

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Verified
5/5

2023-08-02

Love these earrings

"As usual, Ross Simons delivered as promised. I received my earrings in record time and they are beautiful as I knew they would be. I can’t stop looking at them. "

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Verified
5/5

2023-07-31

Perfect turtles

"Quick order process and a few days later the turtles arrived. The earrings are beautiful and I'll enjoy wearing them. "

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Verified
3/5

2023-07-29

Its nice

"I looked at the diamonds and there are some very dull . I tried the necklace on and it was a little getting the two ends to go together.
It would be nice if it has a magnet lock on it so it would go on smother. then the necklace keep on the back side showing. no matter how I put it on.
"

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