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Product & services pricing
4.13/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.57/5
Customer service:
4.44/5
Return/Replacement policy:
4.30/5

Verified
5/5

2024-06-09

Blown away!

"My husband surprised me with the 5 carat lab grown diamond tennis bracelet set in white gold for our 36 wedding anniversary and it is absolutely stunning! I can’t believe how beautiful it is. The pictures on the website do not do it justice. He could not have chosen a more perfect gift! We will definitely be purchasing other items in the future. "

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Verified
3/5

2024-06-04

Lost diamond

"I gave this to my wife for an anniversary gift on May 27th. 3 days later, we lost a diamond off the band. I am getting an exchange but it was a huge disappointment. I've never had issues with anything purchased before this. "

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Verified
3/5

2024-06-03

Beautiful jewelry, but very fragile

"My order arrived quickly and beautifully packaged. I purchased a ring and a bracelet. Unfortunately, the bracelet broke within 3 weeks, so that was disappointing. I would order from here again but would be careful selecting sturdy jewelry. For daintier pieces (this was 14k gold), I’d recommend purchasing elsewhere."

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Verified
3/5

2024-05-14

bracelet broke

"beautiful bracelet, but broke within the first hour of my daughter wearing it."


Verified
5/5

2024-05-09

Beautiful

"This is a Mother’s Day gift. It came in a few day. It looks great"

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Verified
3/5

2024-05-07

Earrings

"I was disappointed. The earrings were a good bit smaller than they appeared on the model in the photo. Thinking about exchanging them. "


Verified
5/5

2024-05-05

Beautiful Silver Earrings

" Quick delivery. Quality merchandise @ good price. Very satisfied w/ my purchase. "

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Verified
3/5

2024-05-04

Rubies were very different from the online photo

"I mistakenly put a wrong number in the address; the phone colleague was very helpful. However the office complex mail person delivered the necklace.

However the necklace rubies were almost pink not ruby red and of very poor quality; actually with total inclusions. Likely would not have purchased had the picture been accurate. First time I've been really disappointed with a product
Item 939209
"

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Verified
5/5

2024-04-23

Beautiful jade pieces

"Beautiful jade pendant and bracelet! Very happy with the purchases!!"

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Verified
2/5

2024-04-23

Sadly, returning all

"I ordered 5 pieces of jewelry and won’t be keeping even one. The quality was very disappointing. It all looked better online. It will cost me to return, but I can't keep the items ordered. "

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Verified
1/5

2024-04-14

Not as advertised

"I ordered a ring with Aquamarine and Swiss Blue Topaz, the ring I received had the Aquamarine but the SBT stones were clear. The SBT stones on the website were pale blue. The Ross Simon customer service representative told me they were pale not clear. I know what I am looking at! I returned the ring and had to pay shipping. The ring I received did not match the ring as advertised on the website. I’m not happy. Ross Simon should investigate the supply."


Verified
5/5

2024-04-12

Great Jade Necklace!

"Amazing quality, fast shipping and a great price."

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Verified
5/5

2024-04-12

Love my Ruby rings

"I ordered one Ruby band liked it so much had to order a second one.
Love them both very much.
"

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Verified
5/5

2024-04-05

Always fast service, love their jewelry and VIP program

"I love the variety of sterling silver and gold over silver gemstone earrings. I can buy earrings as the seasons, and my outfits change! Thanks! "

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Verified
5/5

2024-04-01

This Emerald ring is more beautiful than the picture !

"Very well made. The silver scrolling around the gem as well as twisted ring shank; gorgeous. Highly recommend.
Thank you.
"