"Our return and replacement was very easy. New shipment on schedule as promised. Perfect customer service. "
"Not satisfied with the product."
"I love my replacement necklace! "
"I am very please with my cute little silver/gold hoop earrings ! I initially thought they were "baby" earrings when I opened the box...but they are the perfect size and complement either of my silver or gold frame glasses. "
"I wanted a chunky pair of hoops, these are perfect. Great looking, great price, and look great.
Very happy with my purchase."
"I ordered 2 rings: turquoise/gold and purple/gold. The gold in the purple ring obscures the beauty of the purple stone. As an artisan, I would have repositioned the stone while making the ring so the stone’s color would show through more.
Rings are not returnable."
"I was shocked when I opened the box and there were these tiny earrings. When I tried to put them on I could not get the back off on either earring. I will be sending them back."
"I’ve been ordering from RS for many years and I’m always pleased with the experience. This time I was blown away with the new packaging. It’s so well done and I plan to keep the boxes and snap pouches for travel purposes. Thanks RS! "
"Purchased pair of earrings that were lovely but turned out to be smaller than I expected, The return process was painless and at no cost to me. I ordered a larger pair of earrings, also lovely, and received them in just 2-3 days.
I received a credit for the returned earrings about 1.5 days after RS received them.
Can't ask for better than that. "
"The picture doesn’t do it justice. This necklace is extremely beautiful. Shimmy and elegant. I recommend it."
"Nice ring in good condition. Delivered quickly. Pleased with product value."
"The jewelry I bought is beautiful & looks exactly as pictures! The service is always above & beyond. You always send me notifications. If I pause or break away m, you check back to see if I saw anything I wanted to purchase and help to ensure we use our award points to take advantage of the specials you run. Always have pieces at various price points for everyone to enjoy! Jewelry always arrives packaged and ind in their travel bag & box along with the safe and secure packaging for delivery that always has arrives upon delivery with promptness & care. Thank You!"
"Recently purchased 6mm gold stud earrings to replace the much smaller starter earrings my daughter had from when her ears were first pierced. These new ones are just the right size for her ears and were a great price. Product arrived quickly. I have shopped at Ross Simon’s for the past 30 years whenever something special was needed. "
"I have a bit of a ring fetish, and I've bought several (ok, most) from Ross-Simons. I find beautiful and fun styles, and my new turquoise and blue topaz ring is the perfect addition. Customer service is brilliant. I have only ever had to return one ring, and that process was as smooth as it could be. Ross-Simons has become my go-to place to feed my little obsession with reasonably prices and gorgeous rings!"
"My lovely Lady lost her centenarian Grandpa recently and was looking for a "memorial" ring to wear in his honor. She was juggling two choices when I bought her the pink topaz heart ring that she thinks is so pretty, making her choice simpler. She bought the ring with Grandpa's birthstone and hers side by side for herself. She has both now, and loves each of them. And I love her. "