"I bought a SEC upgrade license for Cisco 1921 from Router-switch. The transaction was smooth and quick. Then I got problem when I tried to install it, because the image on my router did not support the SEC feature. With the help from Router-switch tech person, the problem was solved quickly. Their support is excellent. "
"I have to say nothing is perfect, the same with router-switch.com, but three things from that supplier conquer me: the professional and patient service, high quality routers and switches(I just bought this two kinds) and the reasonable prices.
It's hard to find a trust partner who is worthy of cooperating in the long term, I'd like to have a try this time. "
"Excellent Company ! Very professional staff to make business with... All equipments arrive in good time and complete order .! We would definitely recommend anyone to purchase from this provider ..!"
"Ordered an ASA5505 from them. After three days I got an email asking me to verify shipping address. I called their US number and got a fax machine. Emailed them back with request to call me to discuss. Got a call from a number that came up 'UNKNOWN' on my phone. Couldn't understand the caller. She told me they would overnight the ASA from Hong Kong in a few days. I canceled the order! Waiting to see the credit appear on my CC now. Avoiding them from now on!"
"Router-switch is a counterfeit supplier - they sell Counterfeit Cisco products. Stay away from the fake review. Chinese Company"
"My company is based in US and I was little bit worried ordering Cisco products from overseas distributor. Router-switch.com proved me wrong. Prompt communications, quick delivery. Did not try their free CCIE support, but will do so next time. Overall excellent experience."
"They are fraudsters. Stay away from them.
Bought a 2821 router and 3750 switch from them, got the items on time but when our technician checked both of them were found to be repaired, repainted, repacked and reconfigured.
When request them so. They did not cooperate at all.
So be-ware from these Chinese and Hong Kong. As most of their stuff is either non genuine or repainted.
"
A rep from Router-switch, routerswitch, has responded:
“Hi, jbart75, well, firstly thank you for your review on our products and company. We checked your invoice number: gr1021, never found any info about your purchasing record, moreover, your invoice number is not ours(the number format is incorrect). We haven’t that kind of invoice number. Did you make a mistake? The Cisco equipment you bought were from other companies. You mistook them for ours. Can you delete this mistake? Because it will bring us negative influence. If you cannot check your mistake and correct it, we will take it as a libel. So we will figure it out through resellerratings’ user service. If necessary, we can directly connect you to solve this problem. We will take legal steps to deal with your libel on our company.
Best Regards
Router-switch.com”