ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review



Verified
5/5

2024-12-30

Beautiful

"The 2.
Work together well different sizes. And it looks like the quality will hold up much better than the ones we had. I just hope it doesn't fade too much.
"


Verified
5/5

2024-12-30

Super Fast and High Quality!

"Happy with my rug. It’s thick, high quality, and got here in just a few days!"


Verified
5/5

2024-12-30

Area rugs

"Lots of selections at different price points"


Verified
3/5

2024-12-30

Mostly Satisfied

"Our rug arrived the day after we ordered it - which was great. We're happy with the overall quality of the rug - however it's an ivory coloured rug, and unfortunately it arrived with a small stain (a black-ish mark). It seems like a lot of hassle to contact the company and package it up to ship it back for a 4-inch stain, so we're living with it. Hopefully we'll always be able to keep the spot covered with a piece of furniture. If the rug had arrived unblemished (which was my expectation) then it would have been a five-star review."


Verified
5/5

2024-12-30

Great selection, easy ordering

"I browsed many sites looking for just the right rug, but not until I went on RUGS.COM did I find what I wanted. They have so many rugs to choose from! The ordering was simple and took very little time to process. I am looking forward to receiving it."


Verified
5/5

2024-12-30

excellent

"fast delivery, good quality rug. Have purchased ALL of my rugs from rugs.com. Very very satisfied!!"


Verified
1/5

2024-12-30

Our rugs have not arrived!!

"We not yet received the two round rugs we ordered! We were given a delivery arrival date that is way past ! "


Verified
5/5

2024-12-30

Perfect Replacement

"It was time to replace our previously purchased Tibet rug from rugs.com. Our new rug is a perfect repelacment in terms of quality and size with a new color look. Thanks!"


Verified
5/5

2024-12-30

Love my rug!

"Rug came quickly, but had quite a pungent odor when unwrapped. I put it outside in the sun for a few hours and the smell had almost completely disappeared. The rug is awesome! Exactly as pictured and a great addition to my living room."


Verified
4/5

2024-12-30

Great value

"My experience with Rugs.com was very good. Great selection and prices. Happy with the quality of the rug. Good response to my question about delivery. My only issue was with FedEx shipping. It was horrible. Several different days they told me it was out for delivery. Never showed up until about 10 days later . "


Verified
5/5

2024-12-30

Great quality and delivered fast

"Had a great experience and will order again."


Verified
5/5

2024-12-30

Nice Rug

"I needed a new runner and Rugs .com provided exactly what I was looking for. I had it within a week."


Verified
4/5

2024-12-30

Delivery issue

"Next time you should put the rug in a box instead of a plastic bag. Because of the bag, FedEx ripped it and left it in the rain and it got wet before we got home "


Verified
4/5

2024-12-30

Oriental rug for our entryway

"Delivery was more quicker than expected. Rug is pretty and almost as expected. The rug has a minimal pile, and the teal accent is more muted than shown online. A little disappointing. But it still works for our entry and is a keeper. "


Verified
4/5

2024-12-30

Beautiful but…

"Shipping was SUPER fast, we love our new large dining room rug. Its been a few days, and we prepped it as directed (flip side down overnight) but its still pretty lumpy. Im holding out hope it eventually lays totally flat on our tile flooring soon. "