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Product & services pricing
4.18/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.46/5
Customer service:
4.04/5
Return/Replacement policy:
3.79/5
Featured Review


Verified
5/5

2022-12-07

"Delivered as advised.
Rug as advertised.
Very pleased with purchase
"


Verified
5/5

2022-12-04

Great carpet for the price!

"Carpet arrived quickly and looks great!"

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Verified
5/5

2022-12-03

The perfect rug!

"I am so happy with my purchase. The rug is so soft, fluffy, and looks very elegant in my space! The shipping was also very quick :) I will definitely purchase from rugs.ca again!"

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Verified
5/5

2022-12-03

A zillion rugs!

"Sooo many rugs to choose from in various colours, materials, designs, and sizes. I appreciate the detailed descriptions on each rug and appreciate the feature to try and upload a picture showing a rug in your room. Pretty sure I’ve got the perfect rug coming in the mail and I can’t wait!"

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Verified
4/5

2022-11-27

Super easy!

"Lots of choices and easy to look/order!"

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Verified
4/5

2022-12-03

Good service and timely delivery

"I am very happy with my purchases and how quickly they arrived. My only negative comment regards the fact that my 10ft x 12ft carpet arrived folded instead of rolled and it has taken a fair bit of time for it to lie flat. Of course, I understand that this was probably due to shipping convenience but it was unfortunate. "

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Verified
4/5

2022-12-02

Professional

"I haven't had an issue with the Rugs.ca at all - in fact it's fairly easy - the only thing is you're asking for reviews before the product is delivered and you should wait until the consumer receives the product. Otherwise, great selection & quality to choose from! "

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Verified
5/5

2022-12-02

Great selection and awesome deals

"Haven’t received my purchase yet, but the price was right! Other sites offered minimal Black Friday discounts and I cannot wait to get ours!! "

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Verified
5/5

2022-12-02

Fast delivery, great quality, good price!

"Fast delivery, great quality, good price!"

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Verified
5/5

2022-12-01

Excellent communication and complete updates.

"I have a great experience so far."

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Verified
5/5

2022-11-30

Great rug!

"Such great service. Will definitely shop again!"

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Verified
4/5

2022-11-30

Excellent quality and fast shipping.

"Rugs was shipped quickly and is excellent quality. Would have given 5 stars if delivery driver rang the bell instead of leaving rug partially exposed to rain."

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Verified
5/5

2022-11-30

Great stuff!!

"Love that there’s so many pictures of the rugs! Makes it easier to decide what kind you want:) still waiting for mine and I’m looking forward!! "

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Verified
5/5

2022-11-28

Good customer service but shouldn't be a .ca company!

"I like to shop Canadian so was not happy to find out that a company that comes up with a .ca on their website which usually means it's in Canada, isn't! My rug is coming from the states. Other than that, so far so good with customer service
"

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Verified
5/5

2022-11-28

Satisfied Customer

"Always great service & products"

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