"Bought 3 New York Rangers tickets online for my daughter, her boyfriend, and my husband from Rukkus for much lower prices than other vendors, so I was quite skeptical. I had read a couple of reviews suggesting there might be an issue using tickets from Rukkus. I have to say the process was extremely easy and the follow-through excellent. The seats were great and they all had a wonderful time."
"Hi, I was recommended by a good friend of mine to check out Rukkus. I was tried of always paying ticket master of their service fees everytime you buy a ticket from them so I say why not gave Rukkus a try? I found Rukkus to be exceptional when it came down to the prices I found & no fees on top of that with free shipping, WTH? LOL!! I was definitely sold!! Plus in addition the person I spoke to was very nice & gave me an additional 10% of the already lower price!! I believe I save myself about $180 for 6 tickets which is awesome!! Hope to do more business with Rukkus! I am extremely happy & satisfied with Rukkus!! Thank you!! "
"Placed order recvd E-Tickets within minutes needed 2 more tickets ordered next morning with worries wouldn't get seats near my 1st 2 & luckily got 2 seats next to the 1st 2 so my family got to sit together in seats 1-4 & was not charged more than my order total. Very Satisfied!"
"Bought 2 diff pairs of tix for the NY Islanders Toronto game at the ACC in Canada for 12/29. Ticket confirmation said the 2 physical tix would arrive on or before 12/26. Problem was I was leaving on the 25th. Called customer service and they reached out to the seller who confirmed he would mail out immediately. Received my tix no problem. the second pair of tix were e-tickets. Would arrive on or before 12/27. Morning of the 28th tix still had not been uploaded. Sent an email to customer service and they called within the hour to say they was an issue with the tickets but they gave me replacement tix at no added cost to me and one section removed from where I had originally purchased the tix. Received the e-tickets by the time I hung up the phone with customer service. The follow-up on the tix was great and I would use them again. "
"It was truly an awesome experience wonderful seats truly over exceeded my expectations would definitely recommend and use again"
"I was so shocked to find such a good deal on ticket prices in such little notice (a day before the show)! We only wanted 4 tickets and they accidentally sold us 5. A customer rep called us to clarify the situation and gave us the 5th ticket for free. I also appreciated the friendly text messages to remind us to print off our tickets. I would highly recommend this service to Theater Lovers who are looking for a good deal! "
"Very smooth exchange. Will use Rukkus again."
"I love Rukkus! I can tell you as someone that works in the industry their customer service is superior. If I ever have a question they are quick to respond with either a phone call, email or text. They always have an option to speak to someone if that is your preference. Recently when purchasing tickets they took the time to send a text to make sure I had printed them out as the venue did not accept a scanned bar code on your phone. Highly recommend! "
"Great prices, outstanding customer service, and quick delivery! Will definitely be my go to source for all event tickets from now on!!!"
"Very attentive to customer service. I had an issue with the purchase and they took care of it right away. Outstanding!!"
"I loved getting my tickets from them they where a great price and so easy to deal with "
"I can honestly say that the people at Rukkus are the best! In the past year, I have ordered 6 times through them. The 1st time, they called to confirm that I was aware that I was getting standing room tix - which I was not & they helped me correct this and helped me find seats that would be better suited for my sick nephew. The last 2 times, my tickets were upgraded (no extra charge). They even sent follow up emails/calls to confirm that I received my tickets. on game day - I was sent a text to confirm that i had printed my tickets and given a number to call in case anything went wrong or I needed their assistance. When placing this order - I mentioned that my nephew had passed and the last upgrade that they gave me was the last game my nephew saw and he even got to meet the players & this set was for me and my boyfriend to go and in his honour. The wonderful people at Rukkus sent condolence flowers! That is customer service. I look forward to using them again and again. "
"Rukkus is the real deal. Not only are their ticket prices more than competitive, their customer service and buyer guarantee are best in the business. I was a bit nervous using them at first and they came through with flying colors. You can't go wrong. They are the best-kept secret in the business."
"What a great company to work with. I was able to find a far greater selection of US Open tickets than I found on StubHub and, even with the inevitable service fees, prices were still lower than those offered by StubHub! My brief interaction with the customer service representative was nothing short of delightful and they were able to answer all of my questions immediately. Very knowledgeable staff. Easy-to-use app. I will be returning!"
"Wonderful customer service!!!! At first there was a glitch with the vendor and I received the wrong tickets on line. I contacted them by e-mail and told them I didn't get my Mannheim Steamroller tickets but something else. I heard back from Dylan right away. They fixed it fast and efficiently. It's so nice to be able to work with a human being behind the scene. I will definitely be using the Rukkus service again. Keep up the great work folks!"