"I ordered green and black carbon fiber wrap. Only received green and showed shipped in full "
"Website has functionality issues. Slow loading."
"80 plus dollars for some stickers…please "
"I had trouble with the initial product I ordered and customer service reacted to my issue almost immediately, asked a few questions and solved the problem beyond my expectations. "
"I like this and its easy to apply and easy clean up I've done it to my car now im doing my truck"
"So ordered some stuff for a new car I got. Turns out the car was a lemon and broke down so I took it back to the dealer. I emailed to cancel the order the day after I placed it and was ignored. When I received the package it came with an email asking how they did to which I replied that I tried to contact to cancel but they ignored me and I wanted to send the stuff back for a refund. I was advised I could send it back but could only get a"store credit". What a joke!"
"Fast shipping and exactly what was ordered. My 7th purchase and will order again soon. "
"Rebate $20 should be based on purchase total, but your company had an additional hurdle of requiring pictures of the wrapped car. So I could not use it for additional items needed"
"Didn’t receive the 94 pen I paid fir"
"Great experience prompt delivery "
"I was hoping to buy smaller samples than were/are offered because all I needed was to see the actual colors that I was considering. In my opinion, the amount charged for shipping is excessive for how small the package is. It's bad enough that the samples are so expensive.
I mention the accuracy of the website because, in spite of the roll I received having a wrapper around it informing me that it contained multiple items (supposedly 2), it didn't. Only one of my samples was wrapped around the cardboard core. When I notified Customer Service of the problem, I was impressed with the speed of their response. In a followup response, I was informed that the other color I had ordered a sample of was out of stock. Thus, the reason for the wording of my title.
All in all, if it weren't for the impressive performance of the CSR that handled my case, and the quick refund for the one missing item, I would've rated the experience 1 star instead of 2.
I was complimented the CSR and when offered credit vs a refund I requested the refund and stated that I don't imagine myself doing any further business with the company.
Thanks for taking the time to read my review and I'll be impressed if it's not deleted. ;)
Al
PS
The actual color of the sample I received wasn't very close to the color on any of my monitors."
"Ordering was simple, received the product on time. The wrap I ordered was easy to use."
"I like the fact of a consumer able to purchase pre cut tint for vehicles.. Awesome!"
"Only bad thing was i should of got more! I may have to place a new order after this. I wrapped trim pieces inside my camry 18', and the neon orange set it on fire "
"Ordered camo wrap. The wrap is not camo at all. Pic on the site shows it in camo. Looks like 1970's green wallpaper. Waste of money"