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Verified
5/5

2022-04-04

Great dash kit for my Kia Soul

"Rvinyl sent me a great dash kit for my Kia Soul. Everything was cut perfectly. The vinyl was high quality, very affordable and they had helpful videos on how to do the installation yourself. I would definitely order from them again. "

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Verified
1/5

2022-04-04

BUYER BEWARE: UNBELIEVABLE/Terrible Customer Service

"I placed an accidental order online after business hours. I attempted to call immediately to cancel the order, however they were closed and no one would pick up to cancel this order until the next morning. I called as soon as they opened (9am EST), spoke to a rude rep who had a bit of a bad attitude, and was told that I could not cancel the order, even though it had not yet shipped or anything. I even asked to see if I could exchange it for the correct color and was told no. Instead i was offered 20% off the next order. There will be no next order with this terrible customer experience. I am very disappointed and wish I just ordered from Metro Restyling (who is much cheaper by the way) instead. I really can't believe that the order could not have been exchanged or canceled as it had not yet been packaged or shipped. Considering legal remedy as they negligently did not provide a way to cancel the order after business hours, per their own 2-4 hour policy. BUYER BEWARE"

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Verified
1/5

2022-04-04

Overall an F

"I was planning to call today before this email came through for a review.

It really wasn’t a great experience and it’s unfortunate because I don’t get that impression from other reviews as a whole.

From the lack of communication on delivery which caused undo stress and frustration. I was sent a tracking number that never updated thinking I wasn’t getting the product for my client in time. Then all of a sudden I’m getting a message saying missed delivery need signature. That was after numerous emails back and forth.

I’ve asked several times and separate people regarding continued education as well as becoming an installer.

Then the product arrived and was amazing on the paper backing but for whatever reason the entire hood section that was cut has tears, slices whatever you want to call them in the edges of the cutouts. This wasn’t noticed until install began so it became a total waste.

I’ve had to now order a full roll for the client and will have to go back a separate day for applications and cut the prices on site.

Overall not a great experience. I love the webpage and the variety. Love it’s right here in the USA. Maybe my experience is not the same as everyone else’s. But this left a bad taste in my mouth.

Best Regards,

Blue Line Detailing
"

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Verified
5/5

2022-04-03

Site

"Great products and site. Very user friendly with great selections."

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Verified
5/5

2022-04-03

Wow I’m not paying over 300!?

"Coworker told me about this, very glad I went to y’all "

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Verified
5/5

2022-04-03

Love this store!!!!!!!

"Great vinyl at great prices and is delivered quickly. I have used your Oracke 651 on several signs and door signs. Not a problem yet!"

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Verified
5/5

2022-04-03

g

"easy to use website, would to see a color comparison to help with deciding colors next to each other"

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Verified
5/5

2022-04-03

All good

"Ordering was easy. Like how it's precut for my cars B pillars. Will be ordering again. "

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Verified
5/5

2022-04-02

Great products

"Easy application for diy wrap jobs. I wrapped some chrome pieces on my car and it looks amazing. Very high quality product."

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Verified
5/5

2022-04-02

"Ordering process was very easy and user friendly."

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Verified
1/5

2022-04-01

No idea what's going on

"Been a month since I order my vinyl still no up date or anything letting me know what's going on. "

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Verified
1/5

2022-04-01

Bad service with no refund

"I ordered a vinyl for my vehicle and the color they showed on their site was alot darker than what was sent. I contacted them and they did not try to make it right or offer a refund after sending them a pic of the extreme difference in what I was supposed to get. I got a sample from another company of the same color name I got from them and it was alot darker and actually matched my vehicle. They either sent me the wrong item or their product colors are not labeled correctly. There should not have been that much of an extreme difference in the color I got from them. They returned a message stating they can't match the original factory look which I understand but the actual color vinyl replacement color is very close to the original and they failed to do it correctly and did not want to correct it. I would love to share the same pic on here I sent them and the pic of the color on their site that they show for purchase but sadly that is not an option. "

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Verified
5/5

2022-04-01

Good product

"Good price. Fast delivery "

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Verified
1/5

2022-04-01

Color wasn’t even close to what it showed online.

"Got the vinyl and the color wasn’t even close to what it showed on the website. Emailed the company and they told me I got what I ordered and that was that. Don’t be surprised if you get you vinyl and the color isn’t what you thought it would be. Waisted $180. I’m ordering the right stuff through VVIVID. "

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Verified
5/5

2022-03-31

"Fast. Price is good. Waiting for the product"

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