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5/5

2012-01-26

"I needed drive caddies for my Dell T410 servers... Dell won't sell them without hard drives, and they won't sell hard drives because of the hard drive shortage. I found SCSI4ME through a Google search.

I ordered six caddies and chose second day shipping. I received the caddies the very next day. They were new, and in perfect condition.

I went to install them and they didn't work... the hard drives wouldn't fire up. I wrote to the company about getting replacements and within five minutes I got an email telling me what to do to fix the problem (I mounted the drives in the wrong holes).

Strongly recommend SCSI4ME for their prompt, speedy service, and even better customer service!
"

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rvm
Verified
5/5

2010-09-14

"I was having difficulty locating some parts in Indonesia, and stumbled across SCSI4ME via Google.

Their prices for the parts were very reasonable, and the pre-sales staff we're responded very promptly and accurately to my queries surrounding international payments and shipment.

Goods arrived today, well packed and in excellent condition, all fully functional and exactly as per website/ order.

Will do business with them in the future, and would recommend them to others looking for excellent service and decent prices.
"

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Verified
5/5

2010-08-10

"Accurate product photos and fast turnaround !!"

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Verified
5/5

2010-07-07

"Quick order confirmation and shipping. Items arrived exactly as described. Very pleased. SCSI4ME is on my side!"

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5/5

2010-01-26

"We ordered from you on 1/19/10. The product was delivered on 1/21/10. Your sales people were friendly, courteous and helpful when I called. The PO number was referenced with the sent order and everything was handled very professionally from start to finish. I look forward to working with your company again."

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Verified
5/5

2008-11-07

"Excellent service and fast shipping! I recently bought two SAS hard drive adaptors from SCSI4ME. The hard drives that these adaptors were used on were way to noisy for some of the applications I am using the PC for. I ended up replacing them with quieter SATA hard drives. Unfortunately by the time I discovered that I would not be using the adaptors I was past the allowed time frame for returns. After explaining my situation SCSI4ME was very understanding and allowed me to return the adaptors. I highly recommend SCSI4ME. Thank you!"

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Verified
5/5

2008-08-11

"We recently bought a server with 7 1TB disks purchased independently. The disks came without any installation kits. We found the installation kits from SCSI4ME, which pave the way to build our new data server. We do appreciate it a lot.

Best regards, Yen-Chu
"

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Verified
5/5

2008-04-02

"I ordered a few hard to find drive trays for older IBM hot-swap bays. The products were shipped quickly and delievered in great condition. "

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Verified
5/5

2007-05-09

"All items were delivered on schedule and work as described at the website.

SCSI4ME rep' (David) was very helpful in assisting to find possible substitute parts that I needed. Even though they could not supply the items, I was quite pleased that they took the time to make the effort.

I will probably buy again very soon
"

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Verified
1/5

2005-04-06

"Ordered a new LSI Ultra320 host bus adapter and four Cremax mobile racks.

The card that arrived was not only used, but also of the wrong type entirely. The box was beat-up and taped shut; the card inside was an older model Adaptec (certainly not Ultra320!). I had to pay to send the incorrect card back; they could not replace it with the correct one!

The mobile racks were apparently lost by the shipper and never received. After waiting and waiting and waiting, they insisted upon attempting to refund me in such a way that I would have to pay a fee to get the money.

I've paid shipping to me, I've paid to ship to them, and now I have to pay to get my money back. I'll have spent almost $20 for nothing!

Horrible business practices and extremely rude in e-mails. I'd suggest taking your business elsewhere.
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Verified
5/5

2004-11-08

"I ordered an internal 4-bay SATA cage for a new system I'm building and am quite pleased with the price and service from this vendor.

Initially I had an issue with my online order (my fault completely) but the SCSI4ME staff was very helpful and professional in resolving things quickly.

The cage arrived exactly on schedule, with no shipping damage at all. The cage works as advertised (and it looks good too).

I'll definitely use SCSI4ME again.
"

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Verified
4/5

2004-11-07

"receved stuff within 2 weeks scsi case description wasnt complete "

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Ease of checking order status
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-11-05

"I've ordered from this company in 3 seperate occasions while building a Terabyte NAS. Their support response time when I had a question was fast, I emailed last in the night and had a response when I woke up in the morning. I'm very happy buying from this company, for the drive cages I was buying they had the cheapest prices I could find."

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Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
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Delivering products damage free
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Verified
5/5

2004-11-05

"Order was shipped promptly, arrived in excellent condition. Would order from them again."

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5/5

2004-10-22

"The staff at SCSI4Me is very knowledgeable and very helpful in recommending the appropriate hardware for our needs. They have been very helpful in expediting shipping to minimize our downtime, would certainly do business again,


Thank you

"

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Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use