"I'm very pleased with the customer service and the fast response time to help assist us(UMS) to get our conveyor system back up and running in a timely matter. Kendal Kalamaha was very helpful during this process."
"Great personnel - Enjoyed working with you."
"I didn't have much knowledge regarding pallet racking and needed assistance making the right decisions.
My sales rep was very patient with us having to re-quote the order at least 3 times based on my changes.
I'm a small but growing company and will return to SJF as I need more product."
"Your company was just great. I ordered something online, and put a question with the order, and I barely hit the order button, and got a call from the Company (Kent), advising me on what to do. It actually was the shipping, which ended up making the shipping costs less.
Then, after we received the items, the shipper destroyed the packaging, AND, lost some items...but calling customer service, (Kent again), they took the info, I sent a photo of the package, etc., and he emailed me today that the cost of the items will be completely refunded back on our credit card. Again, calling me right after I sent the first email about the problem.
Your company is great!..Wish I could use you more!.
Thanks so much, Pat Keats, Library Dir., Society of California Pioneers, San Francisco , CA. "
"For the past couple years SJF Material handling have become our go to Company for all our Heavy Duty Shelving and storage needs. I find my customer rep Kendal Kalamaha to be very knowledgeable about the business, and takes a keen interest in ensuring that my order gets to me within the shortest possible time. He has consistently delivered on this.
I am a satisfied customer. I am not able to comment on other customer service staff, and have not had to return any items to date."
"Kendal and the guys at SJF went out of their way to help me out! My order was pretty small, but the service they gave me was what I would expect for a much larger order. Kendal is very helpful and very well versed on his products.
Thanks again!"
"Your company did a good job, but i got a better deal through another company.
I will look to SJF again for if we need more shelving.
Thanks
Merle "
"SJF answered all my questions and was able to provide me with all my material handling needs."
"I would rate SJF very highly. Marty was always responsive, answered all questions quickly and assisted in helping my understanding of various pallet racking systems.
It took a couple of weeks, but he was able to find racking to satisfy our needs."
"Asked for a quote for 2 racks and no response "
"CONGRATULATIONS SJF MATERIAL HANDLING FOR ONE OF YOUR VERY BEST EMPLOYEES...MARTY ZITZLOFF! HE IS CONSISTENTLY
PROVIDING EXCELLENT SERVICE AS YOUR SOLUTION SPECIALIST.
LYNN
INTRAFAB
"
"Vance has been very good to follow up, know what I am looking for and respond to changing request."
"SJF is a great company to work with and I highly recommend doing business with them. Even after some slight confusion on my last order they went above and beyond to ensure that things were straightened out. The customer service was great and prompt. They took extra time to work with me to ensure that the products I order matched with my existing items to ensure a seamless installation. All of my needs were met and I am very satisfied. "
"Gentlemen, I ultimately did not purchase the goods that were discussed with your representative, but not because they were not acceptable, but the need went away. I was most impressed by your staff and their helpfulness and should the occasion arise again, I will be contacting your organization again without fail. "
"We purchased a cantilever unit from Eric Moen at SJF Material Handling and received great customer service in selecting what we needed. He offered competitive pricing, options that were available and available in communication as needed. Eric assisted us in working with the manufacturer to ensure that the arm construction would match our existing racking. Quotes, revisions and drawings were timely and accurate. Open credit and billing went smoothly. A good experience for me to secure the product that we needed. "