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STL PC Sales

8 reviews
1.25 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
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0.00/5
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0.00/5
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0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-04-19

"Purchased 3 memory sticks on 3/26/04 for $374.97 using their compatibility guarantee and 10 day unconditional moneyback guarantee with no restocking charge. Order arrived 4/1/04. Memory was defective and blew up my motherboard. Returned memory via Airbourne 4/02/04 within 10 days. Company stated compatibility guarantee was not applicable and claimed 15% restocking charge because return arrived 4/6/04 even though it took company 5 days to get the order to me. Refunded only $318.47. Bottom line, their guarantees are bull and their house brand PC 266 memory sticks are sub standard. Stay away from this vendor! They look for any way to get out of their guarantees."

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Verified
1/5

2004-02-21

"SHïTpcSales needs to fold up tent, fire everyone, & start over. Bought RAM, selected "super cool heatsink", "finest quality", & "guaranteed compatibility" options... I even did the "what motherboard do you have" thing where you submit what MB you have... & still got bad RAM.

Called STL first thing Monday, phone rings off the hook. Tried throughout the week. I believe I was able to leave a message. Almost 5 months later, still can't get RMA# from these fools. STL tells Chase, "he's entitled to full refund- please fill out online RMA form". Did that. No RMA#. Nothing in the mail. Chase trying to contact someone at STL.

Good trick: welcome returns and refunds for bad merchandise, create online RMA form that makes customers feel company is hassle-free. Then- make RMA# impossible to receive: don't answer phone, don't call back, & make online RMA form non-functional.
"

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Verified
1/5

2003-10-23

"This worthless company sent me defective RAM, and I sent it back. Then they said that the RAM was not defective and re credited my account after telling me that it was to be shipped monday. I did not want any credit; I wanted my RAM to arrive promptly. I will never do business with them again."

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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use

5/5

2003-06-26

"Order a stick of 128MB pc133. Great price and it was delivered as promised. Good transaction!!"

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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
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Overall web site
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5/5

2003-06-09

"These people did me fine. On a scale of one to ten, they would rank a ten. We need more .com's like this one!"

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1/5

2003-05-10

"ordered a enermax 650 peak 550 watt power supply there part number Part - PS-ENE-EG651P-VE-FMA through pricewatch which showed 139:00 free shipping. up it to 3 day select and paid the difference and they cancled the order and raised the price on pricewatch the next day. WHAT A RIP OFF"

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1/5

2003-04-30

"ordered a pc2100 ddr standard ad said free heat sink,my invoice said standard heat sink+$0,package arrived promptly,NO HEATSINK,,SENT 3 EMAILS, ALSO CALLED THEIR PHONE 3 TIMES,CANT FIND DAVID, HES HIDDIN,GOT NO EMAILS,I WISH YAHOO WAS A LITTLE MORE SELECTIVE IN WHO THEY SPONSOR OR HOST OR WHATEVER..WONT BUY FROM EVER ,WILL SPEND THE EXTRA BUCKS AND GET A MORE RELIABLE SELLER AND PRODUCT,RATE THEM 25% "

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Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2003-02-23

"This seller doesn't seem to have a clue as to what they're doing. I ordered some memory from them at what seemed like a great price. Well, the next day I wanted to see if it shipped so I go to check their website and the website was gone. So I figured I'd give them a call. Well the reciept they emailed me didn't have any of their information on it. I went and checked the page I printed out and found a phone number on it though. Problem with that one was the number had been disconnected! Then I found a number that worked, but no one answered the phone! The memory finally came several weeks later, but I would not trust this company one bit."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability