"Staff has always gone the extra mile on every order which I have placed. "
"I was looking for a Falcon Menace Optic and there was nothing on the website mentioning "out of stock" or "back ordered". The transaction appeared normal until I received an email saying that the card used was declined or 'kicked' by my financial institution. I called immediately to rectify the problem and this was not the case at all. The customer service person I spoke with mentioned that it was not in stock at the moment and they did not know when it would be. And the email I received was normal procedure. She asked me if I'd like to talk with someone about the optic or maybe another optic that would be like and kind. I agreed and spoke to a gentleman that parroted the nice woman's comment of 'not in stock'. But they do have a real nice SWFA branded optic that's just $150.00 more than the falcon, and they could get it right out to me.
Hummm, sometimes you just get 'that' feeling... this was one of those. I can't say for sure, but I did end up buying the optic elsewhere.
Thanks anyway, SWFA."
"Have ordered these ring multiple times over the years.
Only problem with the order is you never know if the product is in stock (they weren't).
SWFA needs to step up their game and have live inventory on the website. "
"Recently ordered several products from SWFA at great prices and they shipped quickly with excellent communications. Super transaction. "
"Got exactly what I ordered in record time. "
"ordered several boxes of different 30 Remington AR ammo I get an email, out of stock. They create an order that they are unable to fill, even take credit card info and then you get an email a day later out of stock. I have tried two different times."
"After a life-changing accident, I'd lost my lust for life. I've always been an athlete and outdoorsman, but my limited mobility and physical problems were overwhelming, not to mention the financial hardship. I am an expert at motivating others but am a failure at self-motivation. My love of my 2nd amendment rights gave me the will to want to shoot regardless of my current handicaps. Airguns have renewed my interests as they are quiet and can be used indoors too. A decorated naval officer heard of my predicament and sent a prime example of the PCP art from Russia as a favor for building him an AR. Then as luck would have it a Marine friend
(Scout Sniper) needed a bike for a triathlon for which I built for him with his funds and a few parts I already had. My newly acquired Edgun was badly in need of an optical device for which SWFA was able to supply in spite of my limited funds---their Sample List of used scopes saved the day as in a Super Sniper 10X. It truly matches the quality of my air rifle! Thank you to SWFA for renewing my spirit with an SS scope that has stellar adjustments including parallax!"
"Very fast shipping from SWFA, I live in Louisiana and I got the products the very next day. The 10x42 SS scope is all that has been said about it, I holds zero well and the turrets are awesome. I can now zero in at 100yds then shoot 500yds on target, twisting elevation 9MOA, then turn it back down to 0 and shoot right where I zeroed in on. Beats the sporting scopes all day long. Glass is awesome on the scope but, I have just used cheap hunting scopes in the past.
The EGW steel rail fit on my Remington 700 SPS AAC-SD perfectly with no play, I did not have to bed the rear or anything. I was very impressed with the quality of the rail and I don't think I will need another one..ever. Just a super stable rail.
Overall, talking with one of the SWFA's staff members and getting the orders in was a very good experience and one of the best that I have had in a while. FYI, if you live in the south expect really quick shipping. A+++"
"System showed inventory on hand but was not there. Items backordered for sometime now."
"I ordered seekins rings, base plate and Harris bipod on their website and a day or two later they emailed me stating the rings and base plate were not is stock. I understand things sell out but please don't waste my time and let me order something that is not in stock. I asked when it will possibly come in and the rep said she doesn't know and it may take months to come in. I then ask to speak to a manager and she was no help at all. Ultimately I cancelled the order and ordered the items at another online vendor and actually got a better deal. "
"Ordered a used tactical scope that I have been shopping for several months. SWAFA delivered in a couple of days, packed in well padded box and the scope while used was in excellent condition."
"Service was provided as promised without problems."
"Ordered two sets of Seekins Rings for two different rifles. The next day they send an email that one set of rings is out of stock and on back ordered.
It's 10/02/16. Still don't have either set of rings.
It would have been nice to know that they were out of stock before the order was placed but there was no "out of stock" notes on the website when placing the order.
Hope they show up soon so we can get sighted in for deer season. "
"Purchased a scope from them and received an automatic confirmation. The next business day it was declined. I called their help line to figure it why. The representative was able to help solve the problem with my card and the card issuer. Order still came on time."
"Delivered on time, and product was as advertised. Good experience. "