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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-09-16

Easy to deal with

"Filled out a trade form, and within a couple hours it was approved and returned to me. I shipped said trade item in and within a week I had my new scope! Awesome customer service! Keep it up SWFA"


Verified
5/5

2016-09-15

Great customer service, great products, great prices.

"Bought the SWFA SS rifle scope. Great product at a great price, with excellent customer service."


Verified
5/5

2016-09-15

Delivered quickly

"I ordered a Combat Wallet that was out of stock direct from Hell-Bent Holsters. It was shipped out and delivered quickly. "


Verified
5/5

2016-09-15

Great Retailer

"Very happy with SWFA - product shipped promptly and was carefully packaged."


Verified
2/5

2016-09-15

Out of stock

"Order cancelled after payment becouse out of stock"


Verified
4/5

2016-09-15

too much for 3 day delivery

"shipping and handling cost excessive, most vendors give free 2 day shipping for an item of that cost."


Verified
5/5

2016-09-14

Great Customer Service

"I was notified in less than a day t hat my order was Back Ordered & would ship when it came in.In the mean time while awaiting the order to be filled I had forgotten to enter the purchase in the checking account and my wife spent it on something else. I asked SWFA to hold the order if it should come in prior to another date to hold the order. I heard back from the same representative in the customer service dept. within 12 hours again agreeing to hold the order if it should come in early thus saving me at least $36 in bounced check fees.
I really appreciate it SWFA.
"


Verified
5/5

2016-09-14

Was missing a part.

"Was missing a part. Called SWFA. Missing part shipped directly from the supplier. No issues."


Verified
5/5

2016-09-14

Price match for the next rifle.

"You are true to your advertised price match, my wife bought me a gift and you matched the price so I go another of the same scope for the next gun I will have to buy to put under it."


Verified
5/5

2016-09-14

"it was excellent as always"


Verified
1/5

2016-09-13

Sold Something Not In Stock

"I own a SWFA SS scope and absolutely love it. Thought I would order some hard to get scope rings advertised on website for my new scope. Even ordered extra item that was thrown in cart by accident. No problem. Sell went through and received invoice. Later I get an email stating that product was indefinitely backordered. I spend a lot of money on the web. Two things irritate me... 1) false advertising, and 2) wasting my time. No excuse not to havr inventory properly displayed on a webpage. I have been in IT for 18 years, and developer for a number of those. No excuse for this... none. I'm writing this review to put a sting in the backside of SWFA.com. You have great products, but that doesn't mean anything to someone who has a bad experience. Make your website match what you really are... "Great" Thank you for listening."


Verified
4/5

2016-09-13

Great Place For Hard To Find Ammo

"I've had a hard time locating a source for 22 ammunition either locally or on-line. This was the only place that I could find that had it reasonably priced with quick delivery. I would have given it 5 stars except the second time I ordered two boxes of 22 mags and was shipped one. They should have waited until they could send me the two I ordered as I was charged the same high rate for shipping that it would have cost me for my original order. I was never told they did not have the two I ordered in stock before shipping. "


Verified
5/5

2016-09-13

good retailer

"only fault is lack of product information, frequently need to obtain third party information for most items"


Verified
5/5

2016-09-13

Great product & Excellent customer service

"Was able to snag a deal on a great scope on the SWFA site, only to find the price lowered about a week later. No problem, SWFA matched their new price and refunded me the difference."


Verified
2/5

2016-09-12

Item not in stock

"Advertised item as being in stock when in fact they were out of item requested. "