"They always get it right. Good stuff, good prices. Excellent customer service."
"Excellent scope at a fantastic price. "
"high shipping charges for purchases and returns"
"SWFA-a great internet store. Always good to know what is in stock and very fast shipping!"
"Pros: Reasonable pricing, carries products I can't easily find elsewhere
Cons: one piece of my order was/still is on back order. Kind of annoying but its a rare part no one else seems to carry."
"My item was listed as available when I placed my order but by the next day it turned out they are out of stock by the time my order processed. Instead of getting some automated apology cancelling the order for this hard to find item I received an email from a customer service rep explaining what happened and apologizing for the inconvenience. When I replied to question whether my order stands and whether there was an estimated fulfillment date I received a reply within minutes answering all my questions and connecting me with a service rep. I still don't have the item but my interaction with the service professionals at SWFA has left me confident that they will manage its acquisition and delivery to me ASAP so I don't have to worry about it. (Thank you Michael)"
"Fast processing, quick prompt email reply."
"Had credit card issue. Quickly resolved by sales rep. Order arrived within a couple of days. Great service."
"Just a quick shout out for SWFA. Great Prices and Great shipping. They made my goto list for future purchases.
steven"
"Excellent scope worth every penny. Zeroed at 200 rds, a week later went out to 600 yds, then 1,000 yds. Scope performed flawlessly. Plenty of MOA for long range."
"I sent in price match info. The returned with price match . I order 100 ct of 3o round PMag gen 3. When it came time to ship they modified the price match price to include shipping for each Pmag and confused me with a bunch other information. In the end the price match was only good for one item. No where on the web site is this mentioned. So I only got one pmag. I felt like the changed policy mid stream and I got the bad end of it. "
"Wasn't.
So I canceled and ordered elsewhere. "
"My initial order was canceled five days after it was confirmed. When I contacted them for an explanation they explained the how and why of their error that left them with no inventory to fill my order. They offered to fill my order with a better product at the same cost as my original order and gave me free shipping. Even though my purchase had a rough start It is hard to complain about the way they handled the situation. "
"Bought the 10X42 SWFAmq scope, Milquad reticule along with the SWFA S.SALT 30mm scope mount. Bore sighting showed the scope was dead center after hand mounting the scope and rings right out of the box. System is performing well. Happy with scope and rings at 100 yards. Now to 200, 300 and 500 yards."
"Not only was delivery quick, I was updated throughout the process. And the price was untouchable by anyone else!"