"I've placed/cancelled orders on two separate occasions due to orders being on backorder."
"If you really want to know why I'm disappointed with your company, give me an e-mail or call me and I will be happy to explain to you my problem with your company. Since you sent me this e-mail I'm assuming you have it on file, and if you would like to discuss the problem on the phone I will be glad to give you my home number if you don't have it on file. I still need my order to be sent out ASAP."
"Great customer service. Wendy does an awesome job. Thank you guys so much"
"Item ordered - next day advised as via email to me---I appreciated SWFA doing that. Wish I had known that up front (not available, etc) as I could have gotten same scope from Amazon at same time for about $20 diff more. However, my funds were tied up for a few days and by the time available (refunded/cancelled) the "black Friday" shipping offer had expired---ended up buying from Amazon (Midway) few days later but delay increased my total cost about $45 dollars overall. Not a big deal---just a little annoying. "
"Ordered a 6x scope that showed in stock. A day later I received an email saying it was back ordered. I could substitute, cancel, or wait while any other items in my order are shipped.
When I called, customer service was helpful and substituted a 10x of the same model. They were priced the same. I probably should have waited to see what options would be offered, but I knew the 10x was a straight trade so I suggested that to save us both some time.
Would be five stars except inventory status online should reflect actual inventory.
Love this Optic though!!!!"
"They were back ordered though and I got an e-mail giving me options for how I wanted to handle it. They let me cancel the order without any drama as I wanted them right away."
"I purchased an SWFA fixed 10x scope. There is no better scope at this price point. As part of a Black Friday deal this came witch rings and a bubble level. I couldn't be happier with the deal I got. "
"Great product great prices and excellant service"
"I have ordered from SWFA twice with stellar results on both occasions. Quick shipping via UPS with tracking, and securely packaged. When I had a question about a product, my questions were quickly answered by e-mail. I cannot say enough about their knowledge and helpful customer service. I will buy from them again."
"It's been a hassle from the beginning with the shipping process. The wrong shipping label was put on all I had tri have it changed which delayed a few days and then I notice that it says my package is delivered at my backdoor but I get home to 2 packages that was my neighbors, and mine was nowhere to be found. So it's really on ups, I've called and they are supposed to do a investigation. So right now I'm out about $430 I sure hope it's made up from someone"
"30mm tube. Rock solid turrets. Crystal clear glass. Quality meets or exceeds scopes 3-4 times the cost."
"I'm very satisfied with the prices and the timely delivery provided by SWFA! Looking forward to doing business again."
"Love the scope so far. Shipped very quick. Will buy again"
"Ordered a mount, with standard shipping, on Black Friday and had it at my door the following Wednesday."
"Ordered the SS 5-20x50 HD on Black Friday 2016 and got it in a few days - during the busiest shopping & shipping day of the year
The scope is built like a tank and has a generous range of eye relief. It will sit on a Savage Model 11 and even with the 50mm objective bell + Butler Creek caps on a Valdada 1 piece 0MOA base w/ cutout even the shortest of rings should have the scope clear the barrel"