"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"After reviewing on line after discussing with two satisfied customers, we called and had a helpful, easy and pleasant experience ordering. We look forward to delivery day. The only surprise was a removal of old mattress and box spring charge in addition to the delivery and set up charge which we expected."
"I took quite some time to decide on the Saatva mattress. Having purchased the Temperpedic in the store, we were leery of buying on line. However the concierge on the site , reviews and ease of navigation made it much easier. If the quality of follow-up and the product itself are as good as it has been so far, we will be happy customers."
"The online ordering was very easy. Available chat line was there when I had a question, but not intrusive."
"We studied all reviews and decided to buy Saatva. Website was easy to use. We checked others and Saarva is $1K less than anyone else and has more coil pockets. Can't wait! "
"Phoned the contact number to conclude my purchase and get answers to a few questions I had. Practically zero wait time before a real voice was on the other end (which is unheard of these days in calling any customer service dept.)! The gentleman I spoke with was exactly that - so professional, courteous, and helpful. I had an issue getting my payment processed (an online purchase of this amount is a red flag for some credit card companies) but the issue was resolved quickly and easily with his assistance. My king luxury Saatva mattress is being fabricated as I write this review - will follow up with a product review after I get a few good nights sleep (which have eluded me for some time now due to health issues and age). My experience with Saatva's staff has awarded them the title of Service Professionals not just customer service representatives ---very impressed!"
"So far so good. We will see when it gets here.."
"So far so good. The actual purchasing experience was smooth and adequate information for shipping and delivery was provided. "
"Have done little more than go through the ordering process, after considerable research. And already feel confident in the Saatva staff and openly optimistic about our new bed. I will be back with an update.
"
"A pleasure to deal with this far. "
"The information on saatvamattress.com helped me fine tune my purchase decision. Their mattress component breakdown and focus on quality is comforting. The Q & A on the FAQ page also helped a lot."
"Quick, easy and awesome! Can't ask for more. "
"Very friendly staff with answers to all my questions. Looking forward to my first of many nights of good sleep "
"The invention of the internet is a wonderful thing where you can read all the mattress reviews you can stand. We settled on Saatva and placed our order. The next day we got a call from Max @ Saatva to go over our order and realized we needed to tweak it a little. No problem and Max was very helpful. I have a feeling this is going to be the best bed we've ever had."
"Easy to order and get your questions answered. "
"Excellent products! These are the best beds ever and for the best value! The customer service is "white glove" and they have amazing turnaround time. I have ordered 3 beds now, and each bed was delivered in less than 10 days with great follow up by the company representatives. This must be a great company to work for because the employees take pride in their jobs and it shows!
"