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Featured Review


Verified
5/5

2017-07-21

Seamless buying experience.

"I did my best to research this product and the general consensus was it is definitely worth buying. Been sleeping for 3days on this mattress and my only gripe is we've over slept our alarm for 2 of those days. Fantastic , can't say enough of how pleased my wife and myself are with this purchase. Me 200lbs,wife 118 lbs both side sleepers , luxury firm."


Verified
5/5

2017-07-21

Excellent Customer Service

"The purchasing experience was fantasfic. The associate was very informative and placed the order for me. All details were explained and informed me to call back anytime 24/7. Cannot wait to get our bed!!"


Verified
5/5

2017-07-21

order in process

"so far so good we are looking forward to getting the mattress!"


Verified Saatvamattress.com Shopper
Verified
5/5

2017-07-21

New Saavta bed

"The ordering experience was very easy, all the options were easy to understand."


Verified
4/5

2017-07-20

Chat service

"The chat was fast, concise and efficient."


Verified
5/5

2017-07-20

Outstanding customer service

"I have been searching for a high quality mattress for a while. When surfing the internet, I came across the Saatva website. I read the reviews for about a month and chatted with the online customer service. They were more than willing to answer any questions that I had. There was know high sales pitch that you get on the stores; but the best part about it was there willingness to satisfy the customer even after they receive their mattress. I placed an order yesterday and I am looking forward to getting a good night's rest. I feel confident that if I need to make an adjustment in my mattress Saatva will be more than willing to help me with that adjustment. Looking forward to receiving it. Wanda from TN"


Verified Saatvamattress.com Shopper
Verified
5/5

2017-07-20

great customer service

"I chatted and called several times since I have never bought a mattress online. The Saatva representatives were excellent. I discussed a coil based mattress versus memory foam and even though the memory foam is more expensive, they suggested I stay with a coil based mattress since this is my positive experience with beds. I am looking forward to getting the bed. "


Verified
5/5

2017-07-20

TOTAL SATIFACTION

"I do a lot of research on items before i buy. Ive been looking at different mattresses for several months, and have seen nothing but positive comments and reviews on Saatva. Unfortunately, my studying put me in a bit of a time crunch. I had been on the chat line with Cierra and Cory and had asked several questions about the pending crunch. They worked with me and were trying to find a solution to my own self induced dilema, no fault on there part. I was put in touch with Angel and now Ashley and they are trying to make it all happen, my point is this company is much better than even the reviews point out! Everyone of these folks has gone above and beyond to to solve my problem, they set the bar! Everyone of the them showed professionalism, patience, knowledge, and very courteous! Saatva has a great team of people that know there product and know Customer Service, other businesses would do well to learn from them! That being said i also hope the owners of Saatva truly appreciate the great staff of people they have working for them, they truly kick ****!
Mark G.
"


Verified
5/5

2017-07-20

Website is very good

"The website has all the info needed to make a decision and place the order. "


Verified
5/5

2017-07-19

No Hassle Mattress Purchase

"I've never ordered a mattress online. It was an easy no-hassle process. I can't wait for my mattress to arrive."


Verified
5/5

2017-07-19

Superior

"Knowledgeable & helpful personnel that Imade contact with. All 3 were superior personnell"


Verified
5/5

2017-07-19

Super easy experience

"I purchased on line, it was very easy. I received an email right away stating my order was received. Can't wait to get the bed...very high hopes!!"


Verified
5/5

2017-07-19

Ordering process

"Ordering process was easy and the Saatva rep answered all my questions."


Verified
5/5

2017-07-19

So easy to buy a quality mattress!

"I bought this mattress on the advice of a friend. She had done extensive research before choosing Saatva, so she did all the legwork! Choosing a mattress was very easy and quick. It was a breeze to evaluate the various options and choose the mattress that will best suit my needs.

I look forward to getting it.
"


Verified
5/5

2017-07-19

Five stars for ordering online.

"This site was so informational and easy to navigate. Plus help was available with just a key stroke. Will let you know what delivery, setup and product is like later. "