"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Very easy website to use."
"I spoke with them several months ago and was impressed with their flexibility and concern for my happiness. I'm disabled and have an unusual situation. I looked around at a few other mattress companies but came back to Saatva and ordered yesterday. I got the same great customer service. He patiently listened and had straightforward answers without any sales pressure whatsoever.
If the installation and mattress are as good as I've seen so far I will be a very satisfied customer. "
"Website worked well - hope the mattress is a good as the website. ;-)"
"Tiffany did a great job explaining options and assisting in order process."
"After shopping local and getting on line to look at reviews for major brands I discovered Saatva and I was impressed. The revews were positive."
"This is my first order with Saatva however, my son has ordered 3. I just received mine yesterday but can tell you that from ordering, response time, customer service and the quality of the product are all simply excellent. The delivery team they sent was on time, quick, effecient, respectful, friendly and helpful.
I will update if there are any issues later on however, I just can't imagine there will be.."
"Went to the web site to order a bed - they had thorough information and relatively easy for an amateur like me to find what I was looking for. When I went to shop and order, I could not get the plush soft to be accepted and kept coming up with the luxury firm so I went to the chat arena. In no time they gave me a contact # and took care of the order and questions I had. Very good customer service. If the matress is as good as their service, I will be extremely pleased! Thank you.
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"We've had excellent service along with fabulous comfort that we hope will last!"
"A little anxious about buying a mattress online hope it works out. Impress with the construction and materials."
"Thank you! We absolutely love the bed. "
"So far the process has been easy and straight forward."
"I'm very happy with my customer experience so far. Looking forward to delivery,. "
"Best we have slept in years! Very professional service in all aspects of purchase and installation. "
"The people at Saatva really bent over backwards to help and make things right. They made sure I understood the whole process and what to expect after the purchase. I've never dealt with a company that works so hard to make things clear and understandable. I would recommend this company to anyone who is looking for a mattress. "
"Answered all emails and phone calls. GREAT SERVICE."