"So good so far. Thank you "

"Seems like easy peasy can hardly wait for it to come in"

"So far all Ive done is order a mattress but if the buying experience is reflective of this company they are amazing! So responsive so kind so patient. I am impressed."

"Website was very well layed out and had the added advantage of live chat for questions. 5/5 for up front customer service so far."

"Great and helpful advice from Krystal in figuring out what to order and clarifying details, we chatted then she called. Looking forward to seeing the actual product, if it is as good as Krystal's help I'll be most satisfied!"

"Quick, easy, great purchasing experience. "

"I found you online read a lot of the reviews and was very impressed I felt I had nothing to lose with the trial and then called to make my purchase I cannot wait to receive my adjustable bed and mattress"

"Initially spoke with Andre. He was very helpful. After answering all my questions, I explained my husband and I were still deciding about purchasing the mattress. He gave me his direct number if he could be of further assistance. My husband and I decided the next day to purchase the mattress. Andre was off and Prilly patiently answered some additional questions I had and then placed the order for me. I felt confident with the information and sincerely felt both representatives listened to my concerns and truly wanted to help. It was evident they felt confident in the product. "

"Very easy to place an order."

"it was good and easy. no more to say.
"

"Great chat with Jia on Chat.
She was able to quickly find the firmness of the previous Saatva mattress we had bought - we are repeat customers.
She advised on bed frames, sizes etc.
However, check out had failed - I couldn't make the purchase- the Saatva site was unable to process any transactions.
Jia was able to quickly call me to process the sale.
Excellent service from her- turning failure into success. "

" Excellent customer service , And very fast "

"We "had" to buy a mattress to replace my daughter's who was getting married and took her mattress to he new home. I was in a rush due to all the other tasks going on for the wedding. I stumbled on the website for SAATVA, never had heard of them. The website made the ordering process easy and the 120 day money back guarantee sold me. I needed a bed and this was much cheaper than other beds I was looking at (Verlo and Sleep Number). I was skeptical, but figured I had nothing to lose. I am a side sleeper and have always had trouble with pressure points on my hips, my husband likes a firm mattress. So I compromised and chose the classic inner spring with the luxury firm comfort level and we upgraded from queen to King size. I was worried it wouldn't be soft enough for me. I was very wrong. The first night on the bed was fantastic. I didn't dare believe it. We have now had the bed for a month and I am sleeping better than ever. I don't toss and turn to relieve pressure points and my husband feels firmly supported. I also like that we don't get shaken around when the other person moves or gets in or out of the bed. I was thrilled to buy American made and will buy all future mattresses from Saatva!"

"I have not received my bed yet. However the customer service leading up to my purchase has been fantastic. Friendly knowledgeable people who take the time to listen and help. Wow!!! just not used to real customer service anymore. I hope I love the bed because I love the way they do business. It is also very nice to know you are buying a American made product that provides jobs. "

"Online all the way. Very prompt answers to questions I had via chat. Easy purchase set up. Reviews were rather incredible. Have to conclude that the product is what it is reputed to be. This is the first step and, as they say, the proof is in the pudding ( or it will it be the padding?). Bad pun, but my wife and I are really looking forward to saying adios to our aging Tempurpedic and enjoying our new Saatva mattress. We hope it lives up to the hype. More later."